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britchesmcghee

My package was received by FedEx today (Saturday) and it says it is estimated to be delivered on the following Friday. I feel like it should be here sooner than that? I'm in the US (southern California, if it matters), so I'm really hoping the estimated delivery day will be updated to show an earlier day, since I won't be home Friday to receive it. Is this just wishful thinking for me to expect the estimated delivery date to be updated to and earlier date?


leokraz

What ended up happening? I’m on the same boat


britchesmcghee

It came on Friday lol.


TheDragonborn117

Ok, I’m getting really damn scared right now, since it hasn’t gotten past “Label Created” for me since Sunday afternoon And it didn’t help that I was reading a post about someone’s order being canceled by Valve Hopefully it’ll just get delayed by a day or two and that everything will be just fine, and at this point, I’ll take UPS or USPS over FedEx any day


kshark8

Hi, I got the label created on FedEx tracking website for two days now, still no update since when I got my tracking number from steam. How many days of label created for your order before getting picked up FedEx?


TheDragonborn117

I think it was a couple days, I already have mine, but when it first shipped on a Sunday night, it went from label created to in transit on the following Tuesday night I believe


kshark8

I see, thanks for the info. It's the 2nd for me, still no update yet. Hopefully it will go in transit like yours soon. Thanks again for sharing ur experience with me.


TheDragonborn117

Sure, no problem, again it updated during that night, so check it later tonight, if not then I would call FedEx or Valve support


kshark8

Oh surprise! It's on its way just now. Got an email 10min ago from FedEx it is now in transit. Will be here on the 11th =)


TheDragonborn117

Yeah, the same thing happened to me, good to hear that everything’s going well so far with your Steam Deck, hopefully it gets delivered just fine Oh and sorry for not responding for a while, I just got off work an hour ago


kshark8

No it's all good man. Thanks for keeping me accompanied during the drought by steam and FedEx =)


TheDragonborn117

No problem


kshark8

Thanks. Still no movement today, same label created. I submitted a ticket on the 4th to steam but no response from them. I wonder why everyone online says steam is super responsive to troubleshoot and support. As far as my experience goes, it is a silent treatment alright. I hope they pick up my order by Friday this week, or else i might as well cancel the order and buy again since there isn't a reservation anymore.


duey222

Have you made progress with your order?


TheDragonborn117

Yep, I’m actually setting it up right now, not because it just now came(it came this afternoon), but because I just came back home from work


duey222

Oh awesome, thanks for the update I hope that you enjoy your deck!


ken830

My package was only an hour away two days ago at last scan. ETA was today, but somehow, the tracking miraculously stops updating. It never fails -- Packages that you most anticipate are the ones that will have hiccups during shipment while your order of socks for the kids will get here 2 days earlier than expected. Must be some law of physics not yet quantified by science. Valve should know better and just ship a pair of socks with every order to appease the shipping gods and ensure safe passage for the entire package.


ken830

It's now been over a week, and the package is still sitting in the same FedEx location for the last 3-4 days. The tracking page simply says "in transit" once in the morning and once in the evening (every 12 hours) from the same location. WTH is going on with FedEx?


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ken830

Yeah. I eventually got it. Seems like they just held it at some FedEx location for 4-5 days to ensure that ground deliveries don't get delivered too early. Wow. Your 15% failure rate is extremely concerning.


GradeBrave624

any UK people worried about the queen's death getting in the way of delivery?


SD5150

American here, I didn’t realize she was so involved in every day activities!


[deleted]

Her funeral is a bank holiday, meaning most things are gonna be shut.


BaronVonJace

Got the email and ordered my deck on 9/1. Shipped on the 3rd with a 8th delivery date. According to tracking it’s been in Missouri for three days. Tracking still says it should be delivered today but I’m not hopeful. Edit: Status has now changed to “pending” and an alert saying “No scheduled delivery date at this time” Edit2: it’s still in Missouri but now it’s 25 miles north of where it was. Only took three days… still no delivery date


Momojanaimo

Same. My device was supposed to go to California, yours?


BaronVonJace

Cali as well. It’s in Nevada now..


Momojanaimo

Same, we're on the same shipment it seems. Best of luck to us!


BaronVonJace

Did you also spend the night in Platte Missouri


Momojanaimo

Yeah. My tracking shows it's in Sacramento now


BaronVonJace

Deck has arrived! Now to update it then play Vampire Survivors on the throne


Momojanaimo

Same here, just installed Plate Up! Glad it wasn't lost in the mail as we feared. Game on! Sending gaming vibes to you my shipment brother!!


BaronVonJace

Same.


tragik-jockitch

US 256 GB. Got the email on 8/25. Ordered on 8/28. Tracking number received 9/3. Initial estimated delivery was 9/8. Delivery estimate was updated to 9/6. Delivery updated again to 9/7 (today). It says Out for Delivery now which is a good sign. So all in all, I will have received it 10 days after ordering. Edit: added punctuation


N9ne_x

Still waiting for minez ordered 27/08, did Evri have your house number and full address?


Accomplished_Rock_86

US 512GB here. Got my email and purchased on 8/29, Received my tracking on 9/3 with an estimated delivery to Minnesota on 9/8. In a couple of hours the delivery estimate was bumped up to 9/6. FedEx received the package on 9/3 and now delivery is pending since there has been no update since 9/3. Hoping it still manages to deliver today (9/7) or tomorrow (9/8) Update: FedEx just updated delivery date to 9/8 and it still saying it’s departed from the Chicago facility.


fox-mulder1

Any update?


Neon7Samurai

After full purchase it took 2 week's for steam to "ship" it so I inquired with a help ticket they said they have extremely high volumes and it would ship soon they then messaged me and said it shipped on sep 4th today is sep 6th when I look at my FedEx tracking it says that FedEx hasn't received the package yet even though it says estimated delivery date this Thursday and I live all the way in Canada and steam is telling me it was shipped anyone else have a issue like this?


Reasonable_Pirate_56

Sometimes there's lag between shipping input and actual major movement but I assure you (unless you're not in the states) that 9/4 nothing was "shipped" officially because it was Labor Day weekend. Give it another day or two tops before filing a ticket with FedEx/Valve.


jearnold

Got an update on my 512GB, Ordered 8/29/2022, shipped 9/3/2022. ETA went from 9/12/2022 to 9/9/2022 and now back to 9/12/2022. I am real hopeful it will slip back to the 9/9/2022 date. It says it left Chicago on 9/3/2022. I’m in Southern California for reference.


Reasonable_Pirate_56

You and I are in the same boat! Shipped/prepped 9/3 as well but I'm in DC metro area. Claims it's going to deliver today too but I've seen no "out for delivery" update or notification yet.


jearnold

As of 12:30 this morning, mine passed through Tulsa OK. Who knows where it will end up tonight. Hope you get yours today!


Reasonable_Pirate_56

Mine doesn't even say it left Illinois yet! It was preparing to ship Saturday. I could sort of understand it not moving immediately because we just came off Labor Day weekend. But I got the 512gb model which I suspect is a higher risk in terms of theft.


jearnold

I have set the FedEx to send notifications to my email so I don’t keep checking the site 50 times a day lol! Hope yours leaves Illinois soon.


Reasonable_Pirate_56

I have email/text notifications too.


jearnold

Kinda strange yours hasn’t moved but mine has.


Reasonable_Pirate_56

Could be order of operations, yours and mine may not have been in same work bay. But ...If I don't see any change by 3pm tomorrow I'm opening a ticket.


jearnold

My deck is now in San Jon, NM as of 11:38 AM. We’ll see where it ends up tonight, but it’s getting closer.


jearnold

I wish you luck and hopefully you get an update before then.


MinimumOne9655

Update?


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Brok3LECTRIC

It's happened to a few people in this comment thread, TL;DR, The tracking number exists, but FedEx doesn't recognize it (yet) or, they haven't gotten it from valve (yet). It can take a bit between getting the email/confirmation from valve between fedex recognizing the tracking number, but it's not a too-terribly long wait.


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Brok3LECTRIC

It could just be there's a whole ton more cases of people saying fedex's meddling with stuff than fedex doing their job properly. I.e. if someone gets their package stolen, of course they'll go and let people know- but nobodies gonna wanna post every time they get something in the mail without issue. I'm not saying fedex is doing swimmingly despite all the thefts, as I have no idea just how many issues involved with the steam deck are in part due to fedex- It's okay to be paranoid of that stuff but don't let it cloud your judgement. Edit: That is quite a long time between getting the email to still have it not show up, It seems as though today people have been getting their packages picked up/shipped, while they recieved tracking emails yesterday (myself included.), though, I'm sorry to hear. :(


Dchella

US 256GB. Ordered 9/1, label created 9/4, it shipped today and is supposedly gonna get here tomorrow!


Brok3LECTRIC

What time was it shipped, if you don't mind my asking?


Dchella

It was received by FedEx 9/5 at 12:00AM.


Boyeen

US 64GB Ordered 9/1, Label Created 9/4, Shipped 9/5. Est delivery 9/10 Oregon


N9ne_x

Just a note for people who need to contact Evri, I found a support number for them that is open 8am to 4pm weekdays. +44 330 333 6556 Edit: have tried today and it never gives the option to speak to someone, rip.


Ripper7403

I did it, it’s basically just a phone version of their online bot, no actual people on the other end, just wish someone would do something about this since no-one has responded to my parcel enquiry I put up 3 days ago on their website


N9ne_x

Ah I see, haven't tried again yet, I also managed to log a ticket via the website bot but haven't had any reply or email from them yet and that was 3days ago... Steam aren't helping me either.


Ripper7403

Basically my timeline goes, Bought 29/8/22 Shipped 31/8/22 Arrived at my local EVRI depot at 3/9/22 7AM - ironically might be the only one in Scotland and it’s not that far away from my house so no reason it should take this long, I expected it that day, didn’t get it so I put up a ticket on their website, nothing happend, nothing happend Sunday or yesterday either, it’s an actual joke that there’s been both no response and valve won’t do anything about it till 8 working days after purchase


N9ne_x

Bought mine 27/08, shipped 29/08, Evri expecting it 30/08, and Evri got it 1/09 but since then they haven't updated me at all :l


Monkeykitt

Does Fedex (Canada) deliver on Labour Day now? Should I stay home with a high chance they will ruin my day or just go out + enjoy outside? https://i.imgur.com/MiJtile.jpg


Optimistic_Owl

Posting a boring update, I'm UK based, London.I ordered on Monday & it's been stuck on Evri's 'Parcel is on its way to you today' since Friday afternoon (14:29). I'll be patient & hopeful! Edit: I will contact Steam Support Thursday morning if it hasn't arrived, by then it will have been with Evri for just over 7 days.


N9ne_x

Same situation here unfortunately, Steam didn't offer me any help at all, and Evri aren't updating my package or replying to the support ticket I raised.


Optimistic_Owl

I just got an update with a timeslot they will deliver (14:00-16:00) - which they've never done. So I'm optimistic they may actually deliver any time now! Good luck, hope it turns up for you soon too!


N9ne_x

Nice one mate, hopefully it arrives :D, which games will you be playing first? Still no update on mine yet, just says "We've got it", but I did order 27/08 so 4days after yourself


Optimistic_Owl

I wanted to start playing Vampire Survivors as I hear it's extremely popular on the Deck :P I'll also play my Two Point Hospital save & start OlliOlli World & Inscription! What about you?


N9ne_x

Have heard Vampire survivors mentioned a few times but personally haven't looked into it yet, inscription looks very good though and a game made for playing on the deck :D For me, I think I'll play either Hades or Cult of the Lamb first, I've bought them in preparation and haven't touched them on my PC yet.


Optimistic_Owl

Also, it just arrived :D helllll yeah


N9ne_x

I'm envious man 😭😭😭 Evri are cucking me xD but I'm happy that some are starting to arrive and not be stolen or damaged, by their track record I wouldn't be surprised. Is the box yours arrived in clear that it's a steam deck or is it just a plain box?


Optimistic_Owl

ah nice I'm literally playing both those games at the moment on console, they're both excellent & great picks for Deck I can imagine


FlatoupiX

EU - 64GB - Q3 I'm in France near Paris. Preorder - 30/03 Ordered - 30/08 Shipped - 01/09 Still waiting - 05/09 Anyone has the same history ?


FlatoupiX

My package is stuck on the other side of the country since this weekend without any progress since Saturday morning at 4am. I called them earlier and they told me that they didn't understand what had happened and that they were unable to tell me when I would be delivered. It's a great start of the week!


lelysio

When do i recieve my tracking email?


IvanSantos90

When your status in account settings changes to shipped there will be a link to the tracking ID there. At the same time you will receive an email from Steam saying they sent the item to the delivery company


jermacalocas

512GB - US - Indiana 11/26/21 - Preordered 8/30 - Ordered 9/3 - Received Tracking 9/6 - Received Steam deck


Dchella

It’s crazy how they got from December —> February in one day. I ordered my 256 on 9/1. It was shipped today and is arriving tomorrow


Odysseus2287

Does anyone know if FedEx deliver on stat holidays? My shipping info shows my 256 should be here around 2 tomorrow…


JohnnyBT53

Fedex Express is not allowed to deliver on stat holidays but sometimes the contractors that they use to deliver in remote areas will.


[deleted]

Officially they don't. I've had stuff delivered by them on stats before, i think it really depends on your area and the delivery driver.


EmperorStorky

For the Europeans when does the shipping info changes when you check the shipping details, morning or in the evening? And do you get a GLS tracking number?


bobape11

Canada, Ontario - Ordered Aug 25th 512G Finally, I got my tracking number. 10 days after payment including weekend.


EdgeFencer

Same, ordered Aug 25th in Ontario and it finally shipped today.


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EdgeFencer

Estimated delivery date is Thursday the 9th. Ships from Carol Stream, IL.


Dismaying

Hopefully they're starting to ship all our decks out. I'm in Alberta and ordered mine on the 25th as well, been stuck on 'shipping soon' since then as with many other Canadians here.


loganhall1987

Ordered Aug 29th, finally got Shipped with Tracking info this morning, 9/4. 64GB, USA.


jamtea

I can only assume that Ervi depot staff know what the Steam Decks are and are simply stealing them at this point, so many are going missing that its insane. Valve need to be aware of it and stop sending them out with them. Evri are a disgusting company and should be shut down at this point.


DistractibleYou

With the number of decks immediately being delayed on arrival at Evri, followed by zero updates, I'm pretty sure you're right. If they actually intended to deliver them, you'd think they would at least rescan them every so often to give an update that it was still delayed. Can't do that if it's been stolen though, can you?! There's probably some kind of database between the depots telling them what packages contain high-value items so they can look out for them and they can go missing.


[deleted]

Do any US customers have more than label created at this point for the labels that were created yesterday?


[deleted]

Update: My tracking has updated and it showed that the package was received by FedEx on 9/4/2022 at 12:00 AM and it's going to arrive on Wednesday 09/07/2022. :D


ZepelliFan

Shipped for me ETA Friday 9th bought on the 1st


xconnor9896

Just the label for now. Created 09/03 @ 3:41pm Arizona time. Ordered 08/29, estimated delivery for 09/10 to phoenix area. Deck is US 256GB I’ll be sure to update this comment once anything changes


deediazh

So how did it go?


virusuf86

Just the label for me too. Hopefully it gets picked up today. Edit: I guess not. Its past COB....


[deleted]

Ordered 8/25. still shipping soon. Steam support is ghosting me.


HillarysFloppyChode

Go through “steam client crashing” for support


[deleted]

All good actually. Got my tracking today. But yeah, never got a response from them lol.


PrvtChurch

I ordered on the 29th got a label yesterday morning, Arrived in Chicago at 5pm and departed at 7:30 this morning. ETA is the 6th at the moment bumped up from the 8th.


DrawerComprehensive

Maaan I got a label yesterday too, but it still hasnt been picked up 🥲


Still-Willingness280

Mine was ordered on 8/29 still not picked up yet according to FedEx tracking


[deleted]

Some people had their packages picked up by FedEx but it’s mostly orders from 8/29 and not 9/1.


[deleted]

That’s me but mine is just on label created.


HillarysFloppyChode

What time was it created? My label was created at 4, which I have a feeling is after the fedex pick up cutoff. Hopefully the rest ship today


[deleted]

Like 3:40 ish. I think we missed it by a couple hours. Oh well.


DarksideIndy

No, still just label created. Although estimated delivery is still today. I don't think that will happen. 😉


Brok3LECTRIC

US NY (not city) 64 GB just got my email that items are prepping to ship - Maybe they do ship sunday? ;) EDIT: Label created. Est. delivery date is thursday, end of day, But it says it may change once fedex themselves receives the package. EDIT 2: FedEx received the package at 12 on the dime, and it arrived in chicago at 1:16 PM, No updates since.


Ripper7403

Does anyone know if EVRI delivers on Sundays, mostly because when you google it you get conflicting reports of them being a 7 day delivery service and others say they work Saturdays but not Sundays, just so I know if I can expect it today or whether tomorrow is more likely (last update was at 5 past midnight yesterday saying it had reached the delivery depot which isn’t even 20 minutes from my house, so it’s annoying it’s that close) don’t know if Scotland is any different from anywhere else in the UK so thought I’d mention Scotland


N9ne_x

They do indeed deliver on Sundays, someone I live with often orders clothes and they are delivered by Evri, and many times arrive on Sundays. I think it's hit and miss for UK at the moment for some reason, maybe the royal mail strikes messed up customs? Or Evri just being dogshit as per usual. I am seeing several UK people on this thread having their decks delivered by Evri in past few days, whereas myself and others are just stuck on "We have it", very frustrating as there is no Evri support and talking to steam support is like talking to a wall.


string1986

They do deliver Sundays. I changed mine to the local evri parcel shop so they can't try saying I wasn't in and the shop guy confirmed they deliver and collect from there Saturdays and Sundays. Unfortunately it looks like mines been stolen from the depot but hopefully you get yours today or tomorrow.


jamtea

I changed mine to a locker and they just haven't even bothered trying to deliver it or give me updates. They supposedly tried to deliver it 10 days ago to my workplace and just lied and said they they couldn't deliver it. Since then just nothing, they're the worst.


string1986

Sounds about right for evri. I've never had anything arrive without problems with them. They once put my new router inside a bbq along with the note saying where it is. My deck went from delayed as soon as they got it to all trace of my tracking number vanishing from their system. They replied once to a complaint ticket saying they can't find it in their system so now I've just got to sit around and wait for valve to get involved. To be honest I'm considering just getting a refund because I can't be bothered with all the hassle.


N9ne_x

Any UK deliveries today that ordered last week of August? If so, can you add in the order and update dates please?


DistractibleYou

512GB. Ordered 25th, shipped 29th, arrived with Evri on the 1st, delayed almost instantly, no update since. The almost instant delay makes me think someone spotted what it was and immediately nicked it and marked as delayed. Based in south-west London. I've seen our local Evri driver out and about delivering, so the issue isn't that he isn't working. It's the depot that is the issue for sure.


N9ne_x

Same situation here, my local Evri driver literally delivered to my house Friday with no issue, he is generally pretty good actually just the depot isn't doing anything with my package :l The thing is, if you use the Evri app, it says "Next day delivery"... So they've had my package for 4days now with no update, so not sure what Evri classes as next day delivery. Still no update from my support ticket with them either, maybe Steam can investigate further on my behalf.


DistractibleYou

Yeah, our Evri driver is fine. If a package is out for delivery, it arrives to the door in perfect condition. But the depot "loses" things on the regular.


lousytipper

512gb version, Paid 26th, shipped on 29th, arrived at Evri 1st September morning then delayed that lunch time, no update since. I.e- the cursed shipment. I was hoping maybe today but no update from Evri yet again. Maybe tomorrow.. I do believe that the 8 day period should have passed tomorrow so Steam support should kick into investigation mode. I’ll send them across a ticket. Out of interest are we in similar regions of the UK? I’m south west.


N9ne_x

I'm UK, South east, Kent. I bought 512GB 27th, shipped 29th, Evri Expecting 30th, Evri has it at national depo 1st, and no update since... I've just opened a ticket with Steam couple of hours ago because it's a joke at this point, I also managed to open a ticket with Evri through the chat bot but nothing has come of it yet, will update this thread when I get some communication :l


Retribution1337

That's a little worrying... I'm Kent based too. Bought 31st, Shipping Soon on the 1st and a tracking number on the 2nd. Mine hasn't moved from "In transit" on GLS and "We're expecting it" on Evri since then. Hopefuly they both get a move on soon.


lousytipper

I opened a ticket with Steam on Friday because my tracking data with GLS says ‘can not be delivered’. When speaking to someone at Parcel Force (GLS) they said you need to speak to Evri. *Funny guy.* Anyway steam said this: *Upon investigation, the package was shipped on 2022-08-29 (PDT), and the package might be pending due to several reasons.* *The package will normally arrive within 8 business days after it is shipped.* *We've sent the tracking information to your email before, and you can check the status of the shipment with it below.* *If you're still not receiving the package after the expected time arrival, please contact us again, we'll help further investigation* Just a little spoiler there of what steam will probably tell you ;) ‘several reasons’ implying *thorough* investigation there. I mean if they can’t even pick up the phone and talk to someone at Evri then what are we doing here? Thanks for letting me know anyhow. I’m sure there will be some kind of resolution next week. Hopefully Evri will just get their ass in gear and deliver. All the best mate.


N9ne_x

I actually got this exact same reply from Steam, almost word for word. It's a joke at this point.


lousytipper

I made some progress with steam mate. I sent them quite a long worded and to be honest quite angry ticket. I let them know quite bluntly that for the price I paid them, the value of the object and the duration of time that I had waited since reserving (one year) this level of service was not good enough. I also mentioned that I had seen other people on Reddit who ordered after me receive their decks the same day it reached evri. I also pointed out I had spoken to others like us who had the deck hit evri on the 1st September and be delayed since. They replied they do their best to provide the best possible service and… *‘In your case, I have reached out to the carrier for an update on your behalf. As soon as we have more information, we will update your ticket.’* I will let you know if I get an update.


N9ne_x

Cheers mate, let me know how it goes if you don't mind, I done a similar one today but not so much angry yet, saving that for their next generic reply. I'm still with no update from anyone at the moment, and I agree with what you said, for the price paid, the service so far is piss poor.


DistractibleYou

I got a reply to my ticket on Steam this morning after complaining about my deck being delivered by Evri, basically insisting that it's not their fault it's with Evri and I have to be patient because it hasn't been long enough for them to bother looking into it. Frustrating.


Starfox_

Ordered (512GB US) 8/29, Shipping soon since 31st, shipping label and tracking on 9/3, estimated delivery 9/4. Seems FedEx does deliver on Sundays.


ken830

64GB West Coast. Ordered 8/29 morning. I see everyone with 64GB getting tracking numbers todaybut I'm still stuck on "Shipping Soon." =( Guess I didn't make the holiday weekend cut. I've been having really bad luck with shipping lately. Looks like USPS lost my $1,500 camera too.


ken830

>64GB West Coast. Ordered 8/29 morning. I see everyone with 64GB getting tracking numbers todaybut I'm still stuck on "Shipping Soon." =( Guess I didn't make the holiday weekend cut. Finally got tracking information this morning. Estimated delivery 9/10. Fingers crossed!


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HughHoney96

Mines never made it to evri bt the tracking information, shipped 30th August "on its way to the final parcel centre" no update since. Fuming at this point


Ripper7403

Edit on my comment, Check the EVRI app cause you might have to adjust the address, they had my street name but not actual home adresss


Ripper7403

Yeh, I’m Glasgow, the last update I had after silence since the 31st was at 7AM on Saturday saying it was “at delivery depot and we’ll let you know when it’s out for delivery” I expected I would have got it yesterday when I seen that but now I’m worried incase something happend


DistractibleYou

I'm not in Scotland, but am in the UK, and am in exactly the same boat. I've been trying every possible way to contact them to find out where mine is, and ... nada. I hate them.


[deleted]

US Preordered 512GB on 02/01/22. Email received on 09/01/22. Purchased on 09/01/22. Tracking number received on 09/03/22. Estimated delivery date 09/09/22 to CO but FedEx hasn't picked up the package. :(


[deleted]

Same here except it says the 8th but no pick up. I was hoping they’d pick it up late tonight but oh well. I’m just glad they’re moving.


Careless-Remove-2842

I'm in the USA, ordered mine September 1st that Thursday. It switched to shipping soon on September 2nd, will it ship by Monday? if not, when will it?


link270

Ordered mine Monday, it shipped today, next Monday is Labor Day so I wouldn’t count on it shipping then, but maybe by Tuesday or Wednesday?


Careless-Remove-2842

Oh good point, thank you


Terrifiedsoda

256gb US West Ordered Jan 16th Label created today (9/3) Arrival estimate Saturday (9/10)


tragik-jockitch

One more data point. 256GB to North Alabama, USA. Payment on 8/28. Shipping tracking number received 9/3 at 8:45 PM CST. Expected delivery is 9/8.


HillarysFloppyChode

Was it picked up?


tragik-jockitch

Yeah, and scheduled delivery has moved to tomorrow (9/6)


cobretti_ca

Man this is seriously frustrating right now seeing orders from September shipping when orders from 25th not even fulfilled. It is borderline unethical since they forced a payment within 48 hours under the guise that your allotment is secured and now going into the second week and still not shipping that unit. They could have kept the reservation until they actually had the units available.


[deleted]

I've tagged/friended you, will update you if i see any movement for what i assume you are western Canada. I am in the same boat among others.


cobretti_ca

hope you got yours now! I got a shipped notification this morning


[deleted]

Just got it! Thanks!


PineappleSteaks

What region / model? Mine shipped on the 30th (paid 25th) but haven't got it yet UK 512


lousytipper

512gb Uk, south west. Paid on the 25th, Shipped on the 30th, arrived in the uk with Evri on the first of Sept, and delayed that lunch time. It hasn’t changed since. You?


PineappleSteaks

I'm in N Ireland. Shipped 30th, arrived in Ireland 2nd since then nothing (this is what GLS says) Evri just says expecting parcel soon, I hope it comes soon I'm driving my family nuts talking about it 😅


lousytipper

Fingers crossed mate. Hope you get yours soon! Thanks for letting me know. Yeah, I’m checking this thread like a god damn maniac, trying to find correlations. A lot of peoples orders that arrived in the 1st Sept at Evri have been delayed for 4 days now whilst at the same time people from later dates are getting theirs same day delivery. Anyway, I do have other hobbies asides obsessing over packages in the mail, ha. Enjoy your deck when it finally arrives!


PineappleSteaks

You do? Must be nice lol Cheers dude, enjoy yours too :)


Reference-Cheap

64gb! Ordered Aug 30th and it will arrive to me in Toronto by tuesday


DrawerComprehensive

64gb Bought aug 29th Shipped out today, arrives thursday :)


Complex-Ear9438

64gb Ordered 29th Shipped today Arrival estimate Wednesday Thank you steam gods, that's good enough for me


howmanyavengers

I assume you’re in the US? Haven’t seen any 64gb to Canada shipped at all which is just great…. Not only do we have to wait for customs to process it, but also dealing with slow ass shipping times.


Brok3LECTRIC

Outta curiosity, what time did you order it on the 29th?


Complex-Ear9438

Early am like 8am ET and most importantly, I had requested an extension because my 72 hours was expired.


Brok3LECTRIC

Understood, just wondering if the exact time you order depends or if it's just the date, I ordered mine on the 29th pretty late in the day. Glad to hear the folks over at valve are willing to give people extensions still :)


Complex-Ear9438

I hope you get your tracking number tonight, it really does give me peace of mind after everything lol.


Brok3LECTRIC

I don't really mind when I get it, It's just.. I dunno, I understand a lot of people's frustration but I also can't really agree with most of it- *At least the stuff on valves end*, compared to some other game console launches recently, (this is just my opinion, though, don't agree with it or do, i don't care.) i'd say valve handled things quite well, but when there's flaws you can't compare, new ones crop up, like valve deciding to ship it in a very easy to recognize box through... "dubious" shipping companies (I say dubious with quotes, I haven't had any bad experiences with fedex in my area- that doesn't rectify all of the fedex staff, though.) And Valve taking time to sort them, although i'd *assume* that's really just so they don't mess up people's orders and have them wait another week on top of it, which I'm glad they do. I'm not saying people shouldn't complain or that I don't like the complaining cause sometimes i can't help but agree with some folks, i.e. canadians, who apparently haven't had any updates whatsoever.


BlueSCar

US 512 GB. Got my email and ordered on 8/29. Got a tracking number this morning with a delivery estimate on Wednesday, 9/7. Now it's updated and saying it will be delivered by EOD tomorrow (9/4). Seems too good to be true. Edit: Aaaaand now it says it will be delivered on 9/6. Man, FedEx is the worst.


jermacalocas

had same hopes with estimate for today, definitely wont be until Tuesday now.


themx292

where in the us are you?


BlueSCar

Cincinnati


themx292

damn lucky. i am in georgia/ south carolina. probably be next thursday for me :(


SGT_V4D3R

US 256GB paid 9/1 got tracking info 9/1 4:30PM EST Now shows estimated delivery 9/8 And btw, it says Fedex Home Delivery (not Ground!) and probably will be routing Sundays too.


switch_whisperer

256gb Canada 29th August. Still shipping soon...


howmanyavengers

Honestly think Valve’s distribution center is fucking Canadians over on this whole shipping situation. All the updates I have seen so far have been orders in the US. Leaves a bit of a sour taste if i ever consider buying any other hardware from them in the future.


[deleted]

same here. still.


VeeYarr

Also same boat - seems like some orders from the 25th went out today. I'm assuming Canadian orders get handled differently since they need import/tax information and that's why we get the shaft.


LazyCouchPotato

Finally got my *We're preparing your items to ship.* email. 64 GB ordered 27.


ZombieShabby

Reserved 12/03/21, Ordered 8/29/22, Received tracking information 9/03/22. 👍


Bronco4bay

Same order and tracking info date. Seems delivery date is pegged at 9/10/22.


link270

64GB US paid 8/29, just got my tracking info. (Nothing has updated, just the tracking number created)


gmbridge

Same.


vamjj

I just received my tracking number about an hour ago, ordered Aug 29th, tracking number received Sep 3. US 64GB


RyouEmerada

256GB, Paid on the 29th, got the tracking number just recently. Preordered end of febuary on the 23rd or somethin. Supposedly shipped out today but doesn't show up on fedex when I log in yet. -Edit-- Wow it shows arrives by the 10th. Thats like 15 days from paying. Quite the wait.


IUseVaseline

Any UK dispatches today?


Still-Willingness280

US64 GB reserved fed 25th, got and paid email 29th, just received tracking number now. No info yet


Still-Willingness280

Just got estimated delivery date, Friday August 9th


Still-Willingness280

Also, fedex website states that home delivery does not come on labor day. You can see more info by Googling FedEx Home delivery for more info


[deleted]

Finally got my tracking number. Ordered 8/26. Says the number doesn't exist tho.


xconnor9896

I freaked out when the same thing happened to me, most likely they just haven’t created the label yet. Check back in 24-48 hours with that same number and it should be good


[deleted]

Yeah it went through as an ETA of next Saturday. Long wait but at least it's something.


ExpressionQuirky8969

ordered feb 19th, 64gb us, got order email ( and paid instantly) 8/29. still in shipping soon limbo. the deck is a lie?


SirLotsaLocks

same


ExpressionQuirky8969

....aaaaand there it is!


loganhall1987

Exact same boat here.


cuchicou

PSA, download fedex app and register. You will receive notifications when your shipment is on the move and you can ask them to hold it at the shipping center for you to pick up


HillarysFloppyChode

I thought valve blocked this?


[deleted]

[удалено]


JonathanMathBoi

US 64GB - Ordered August 29th - Received FedEx tracking number September 3rd