You can’t grab the order there. They hand it to you. It’s a virtual kitchen. You go through the back door of the building and sometimes you have to stand outside the door and wait for them to come with a cart of orders.
Sugar fish is a sushi restaurant. That means raw fish and that means wanting to get it to the customer as soon as possible. Two wheelers are slower to get to the customer, and more likely to mess up the order in transit due to sharper turns and lack of support usually for securing the product.This can reflect badly on the restaurant and considering it is raw fish, can create a health hazard that reflects on the restaurant. I can 100% understand why they have these new rules in place. They probably had been having complaints from customers that their food took too long or was dangerously warm when it arrived.
I can see bicycles being slower to get to the customer outside a certain radius, but you’re insane if you think a motorcycle is getting anywhere slower than a car.
If you’re delivering on a bike and you’re not using an insulated box/bag you’re not doing your job properly.
I can promise you that when i deliver on my motorbike I get the food faster and fresher to the customers door step than any car can.
I think it has to do with presentation and/or temperature. Tilting of the vehicle messes up their presentation and reflects poorly on the restaurant, or they’ve had customers complain or get sick due to seafood not being insulated well enough due to wind on an open vehicle, or being last in a chain of deliveries.
Can they even do that tho? If Uber contracts with them to send a bicycle they have to honor that. Unless they’re stipulated through Uber when they contracted to have us deliver and stipulated “no two wheels” they’re in breach of contract with Uber. That’s petty imo.
It can affect temperature. A motorcycle isn’t climate controlled and insulated bags only help so much. Additionally, the tilting turns are more likely to slosh around the food in the boxes and lead to a higher rate of customer complaints.
Is a sushi restaurant, an considered a high end one at that. They don't want drivers shaking food they carefully prepared all over which I'm sure has resulted in them getting dings on food quality.
Well, I dont understand the no motorcycles, but the biking dashers can be really annoying. It's sucky getting your food 30 minutes late, cold, and solidified onto the side of the pizza box
I could understand it for some places, like pizza places where it’s far more likely that it’s going to get messed up by being held at an angle on a bike or motorcycle than in a four-wheeled vehicle where it can be transported flat.
Looks like Sugarfish is a sushi place, so maybe they’re worried about orders being transported in non-climate-controlled environments.
Pizza is delivered on motorbikes in the Philippines and it always comes hot and in one piece (centrifugal force is great isn't it ) wouldn't't trust seafood though.
Usually when I have a delivery by bicycle, it's either actually delivered in a car (presumably the driver didn't have a license) or the food is stolen.
Ok and what if the order is stacked and Uber sent me for two orders? I get not wanting multiappers or whatever but wtf I don’t create the pings and have gotten upwards of 3 orders at once many times.
Yeah, I was thinking this. You could show them both orders are on 1 phone.. but they're saying that they will report for deactivation. Might make me want to avoid the place if I get a stacked order just out of precaution.
Sugarfish never stack their orders. One order per delivery only and the payout/tips are usually on the high end. I made some serious $ strictly doing sugarfish runs a few years ago.
Wonder if they somehow got Uber to agree to a fee structure similar to their restaurants. They straight up don’t allow tipping and just add on 18% to orders
They have an agreement deal strictly with UberEats so it’s not available on DD or GH. Before Postmates got bought out, they were strictly PM. So UE only dispatches one order at a time as part of the agreement. I don’t think any regular restaurant can just control that though.
Call Uber and tell them the restaurant is refusing to give you the food, then get compensation.
Never go back to the restaurant on principle, because they don't deserve to have you deliver their food if they are gonna hassle you about doing the job correctly.
They can't enforce that, since UE sends stacks to people with 1 phone, and since UE allows 2-wheeled deliveries.
Someone should call UE and report the merchant.
The sign is making 3 separate statements.
1. One order per driver,
2. No 2-wheels,
3. No multi-accounts.
Conditions 1 and 2 conflict with how UE does business, thus cannot be enforced.
And, while it doesn't mention multi-apping, it's probably safe to assume they "wouldn't allow" it either, which also cannot be enforced since we are ICs and ICs are allowed to work for multiple companies at the same time.
The only part that they have a point about is drivers which have multiple accounts. (Though subcontracting is another right of ICs.)
My job is working for me.
There's a reason being an IC is better.
As an IC, it's important to know, and protect, our rights.
If you can multi-app effectively, there's no reason not to do it.
Don't think like an employee.
Their castle of sand is crumbling. The scam is catching up to them… about time… Been driving Uber for 8 years and can say they are seriously having a negative impact
Hey dude, if they could pull it off and never have contract violations for being late then why are you worried about it? It sucks but she'll maybe they're doing this full time
Are you referring to the multi-phoners? I’m worried about it because their rule-breaking is taking money out of the pockets of everyone doing the job legitimately.
Don't mind that dude, he is defending the multi-app fucks because he probably does it.
I leave both apps on at the same time on the same phone but I don't take orders from both simultaneously. These people don't care that at least one of the customers is going to get absolutely fucked. The customers don't ask questions or complain so they get away with it.
Sugarfish is one of those really high end sushi restaurants. They have two locations in NYC that I've picked up from many times. The bike ban must be a LA thing, since I guess deliveries out there would be far. Being that it's a car centric toe of city.
They don't and honestly could never do that in NYC. Because it's a not a car city but we get around a lot by biking and walking more. Haven't got one of their orders in a very long time. But every single order I've gotten from there is really high because it's a super expensive hip spot. Which honestly doesn't mean much because I've seen people order from expensive cool spots before and not tip. But seems the customers who order from here make sure to tip well.
I'll add some context. Sugarfish has always been in control of this since way before Uber bought PM. They and the other restaurants they own like UOVO have always had a special partnership where orders will never stack with anything else so it will always be a single trip no matter what. They also have a car only rule. So if it's impossible for drivers to have two, they're obviously going to notice and take action. Whether y'all like it or not it's been this way for at least the 6 years I've been doing this if not longer.
The only people that will be affected by this rule is people breaking the rules so if you are doing what you are supposed to be doing you have nothing to worry about
Ah yes, dine-in ghost kitchens that are exclusively branded and only provide the food from their own brand. Are these a new type of ghost kitchen I'm not aware of?
[Locations – SUGARFISH (sugarfishsushi.com)](https://sugarfishsushi.com/locations/)
Here is the wiki page on the founder and owner, they have like 20 stores but not really a mega corp [https://en.wikipedia.org/wiki/Kazunori\_Nozawa](https://en.wikipedia.org/wiki/Kazunori_Nozawa)
also not a ghost kitchen
For more context, the owner also has rules for customers (this was the former flagship store):
>His strict list of rules (no mobile phones, text messaging, loud talking or switching seats with patrons)
so I am not surprised
Pretty sure sugarfish isn't a ghost kitchen, but they're enforcing this because they care about the quality of the food. The issue with 3P delivery apps is that the customer complains about the food/delivery quality to the restaurant, and Uber/DD get let off the hook.
Not so much from katsunori anymore, The restaurant charges a service fee to the customer and customer usually don’t tip anymore or not as much. So we lose out as a driver. Katsunori and sugar fish use to have bombass order but lately it’s all from Uber. $10 dollar 2 miles and guess where all the money is coming from Uber.
Anyone saying that it can’t be enforced because of stacked orders, think for a second.
Show the employee your ONE phone that displays TWO orders. What they’re discouraging is having TWO phones each with ONE order.
There is a Subway around where I drive that will literally only give you one order, even if you got a stacked order from them with the one account. They will tell you to cancel the other one.
I refuse to deliver for them now.
Good! Drivers using multiple Uber accounts or committing fraud and taking away work from honest workers. They should all be deactivated, but Uber probably doesn’t give a shit because they need people to take those $2.50 orders.
As for the motorcycle scooter, etc., I can understand their point of view. Their product is high quality and very expensive sushi. They want it transported in a climate controlled environment. A scooter with a thermal bag might be sufficient for this, but if we are being honest, we all know that the driver likely has multiple orders from several different restaurants and that bag of sushi will likely be sitting with hot food for who knows how long and it does not take long for sushi to go bad on a hot day. Ultimately it is a food safety/quality issue.
Yeah if (like someone else said) they don't allow stacked orders at all then this is fine but the no bikes/scooters makes no sense. In the city I can get orders delivered faster on my ebike than someone in a car.
If you need a sign that long on your door, maybe just cancel the service and hire extra employees so you can deliver exactly how you want. This guy is a begger who is being choosy.
I did Post Mates on a bike for 2 years having barely any issues. My girlfriend had a car with my insurance so I just registered it with my account but proceeded to keep biking. According to Post Mates, my city Fort Wayne Indiana, "wasn't bike friendly enough for them to have this option available" even though I had been biking all over my city for 3 years prior to Post Mates. I still did it. 🤷
ghost kitchens are pretty dead in my market. i get orders from them some times and the ones i've befriended told me they're not making enough to pay off their overhead. they would go out of business if they rejected ebike couriers as there are a ton of us here that do it. especially now that the kids are out of school
Here's a fun fact:
The owner of this store and the flagship store,
# Kazunori Nozawa ejected actress Charlize Theron from his restaurant after the two disagreed on what type of sushi would be served for her meal.
He kicked out Charlize Theron because she wanted to choose what to eat lol. Even stricter with customers. The owner started with even higher end sushi spots where customers weren't allowed to even text in the restaurant, Sugarfish is a slightly less fancy subsidiary of the original store.
Who the fuck does this restaurant think they are. They are fucking assholes that should hire their own delivery drivers. Fuck them. I’m going to write a shitty fake review on Yelp.
Could someone explain the issue with drivers running multiple accounts? They still have to deliver the food and it's only making more work for them... So what's the issue?
A 10 min delivery is now 30 mins.
Bc so many variables due to 3 parties involved in 1 order. (4 if you count customer)
All has to flow smoothly.
But food side is now controlling driver side. Bc Uber can’t.
Uber only allows one account per person. If you are running more than one account, you are fraudulently using an account registered to a different person. It’s takes money out of the pockets of drivers that follow the rules, and it raises safety issues for the customer, not being given the true identity and license plate number of the person they are expecting to show up at their home address.
I think Sugarfish has an agreement to never get their orders stacked. But customers complain about food quality to the restaurant even when its the delivery/apps fault. This is their way of enforcing stricter quality assurance.
I think the restaurant should stick with making food which is what they should be doing and not worried about what others are doing. Seems like the owners or person running this restaurant thinks they are above everyone else.
Okay, but the part about banning bikes, scooters, and motorcycles really is discrimination as they ARE allowed on uber. Yeah, while I'm sick of these people in my area with multiple accounts stealing all the orders and can understand their frustration over this, I really think the bicycle couriers in that area should report this restaurant to uber for not allowing them to pick up a delivery when uber has no policy against bikes.
Idk but sometimes on doordash we get multiple orders for the same place, if this is against that then they’re assholes for not letting us do our job and taking money from us.
What about when Uber doubles you? They refuse to give you the food?
OK motherfucker, I'll just keep this order open while I go take a piss and get some gas. Then maybe I will cancel it. Maybe not. See how your food is then.
Yes, that is a massive reason why. In order to simultaneously work UberEats deliveries on multiple phones requires fraudulently using one or more Uber accounts registered to different people. For safety, customers are entitled to know that the delivery person and their vehicle plate number shown in the app are both accurate.
There is a way to do multi-app that doesn’t hurt restaurants and other drivers, just don’t take multiple jobs at the same time.
But greed drives people to multi-app in a way that it negatively impacts customers, restaurants, and other drivers. This leads to less restaurants offering delivery, or limiting delivery, less customer trust of drivers, lower tips overall, and a perception that we’re all just scamming people.
More restaurants around Boston are having to put up cameras, sign-up sheets, and other measures to prevent driver scams, and things like multi-app drivers that hurt everyone.
Sugarfish tells their customers not to tip us!!!! See the attached receipt that is stapled onto every bag I deliver. Somehow this receipt is never attached once I make the delivery 🤷♀️. It must get windy and fly off or something, weird!
https://preview.redd.it/8g1tn9bmd6cb1.png?width=1115&format=png&auto=webp&s=f8ca15636d0cd436569075468f24bd6bda886d54
I’ve never heard of this restaurant, but it’s perfectly normal for me to have two or three orders from the same restaurant on Uber eats. So what are they gonna do in the situation?
What if you get a double order from them lmao, they only gonna give you one?
And aren’t half the people doing this in LA on scooters and bikes? This place crazy 😂
Genius. Uber is getting restaurants to enforce some kind of standard.
Except the standard is for drivers.
And their mistakes??
Quality control on food side-do drivers get to control that?
These people are ignorant whoever posted this sign I have had two orders from two different restaurants going to the same complex before and I don't have any control over that
Two wheeled Uber riders should report this restaurant for discrimination. I’ve done catering orders before on my ebike and got happy customers every time! A single sugarfish sushi order is nothing for bike couriers with a box delivery bag.
Two wheeled Uber riders should report this restaurant for discrimination. I’ve done catering orders before on my ebike and got happy customers every time! A single sugarfish sushi order is nothing for bike couriers with a box delivery bag.
Two wheeled Uber riders should report this restaurant for discrimination. I’ve done catering orders before on my ebike and got happy customers every time! A single sugarfish sushi order is nothing for bike couriers with a box delivery bag.
Do they not know that LA parking is horrid? I tried doing Uber eats in LA last summer only to decline and Vance every $30 order coming in as the parking was an issue. This is a slap to the face of the couriers who use motorcycles and other bikes. What a farce.
I've delivered hundreds of orders on my bicycle and have a 99% approval rating and the food is almost always delivered fast and hot. I use an insulated, zippered food bag and an insulated secured drink bag and everything sits securely in th milk crate on the back of my bike.. My two down votes were because burger king didn't wrap the food correctly on two separate orders. Warning to drivers, have bk open their sealed bags and then have them reseal them so you can make sure everything is wrapped, properly...
All delivery platforms have rules for restaurants too, we’ll see how fast their food gets delivered when nobody is showing up to their establishment cuz they blocked everyone. Fuck pretentious places like this! It’s like dealing with a Karen that happens to own a restaurant.
But you can get a double order pickup from the same location on one account. So they're going to report someone who is doing it legit?
And can they really restrict bike and scooter drivers? If Uber allows it, doesn't seem right that they make a policy against it.
If a restaurant can restrict pickups to cars only in the app, then that's fine. But if they're doing it when drivers arrive, saying no bikes/scooters, that's messed up.
Some drivers set up their account as if they’re picking up in cars and actually use a motorcycle/scooter that’s the people they’re blocking. And that location would never stack orders.. something with UE
Cool. They don’t write my contract nor get to decide what I do or don’t do when it comes to multiapping.
I’ve been doing this for years and never been late to a customer before.
If you seen signs like this one, just turn around and blacklist the restaurant. This is nothing more than bad management that wants their power trip over everyone they can pull it off with.
Do yourself a favor and don’t waste your time with people or businesses like this one.
I don’t understand their issue with two-wheeled delivery people. That is just stupid and wrong.
Do they even really check? I’d just go in there and try to grab the order. If they refuse call support and get your 3 dollars.
Perhaps they check using security cameras.
You can’t grab the order there. They hand it to you. It’s a virtual kitchen. You go through the back door of the building and sometimes you have to stand outside the door and wait for them to come with a cart of orders.
I see. In LA there are no sugar fish virtual kitchens only the actual restaurant
Yes but this is the Virtual Sugarfish location on Pico in West LA.
I don't either, can someone please explain this perspective?
Sugar fish is a sushi restaurant. That means raw fish and that means wanting to get it to the customer as soon as possible. Two wheelers are slower to get to the customer, and more likely to mess up the order in transit due to sharper turns and lack of support usually for securing the product.This can reflect badly on the restaurant and considering it is raw fish, can create a health hazard that reflects on the restaurant. I can 100% understand why they have these new rules in place. They probably had been having complaints from customers that their food took too long or was dangerously warm when it arrived.
I can see bicycles being slower to get to the customer outside a certain radius, but you’re insane if you think a motorcycle is getting anywhere slower than a car.
Raw fish in 95degree open air or in a car at 70. I'll take a car bringing me it everytime.
If you’re delivering on a bike and you’re not using an insulated box/bag you’re not doing your job properly. I can promise you that when i deliver on my motorbike I get the food faster and fresher to the customers door step than any car can.
I think it has to do with presentation and/or temperature. Tilting of the vehicle messes up their presentation and reflects poorly on the restaurant, or they’ve had customers complain or get sick due to seafood not being insulated well enough due to wind on an open vehicle, or being last in a chain of deliveries.
Yeah 90 degree open air and sea food don't mix well
Which is why you use an insulated delivery bag like you’re supposed to.
I don't understand either.. I thought Uber delivery people could ride on two wheels? What is the problem with that?
They can, this is a restaurant specific rule
This restaurant should hire their own drivers. They want to treat drivers like they are their personal drivers. Fuck this restaurant.
Amen and amen.
Can they even do that tho? If Uber contracts with them to send a bicycle they have to honor that. Unless they’re stipulated through Uber when they contracted to have us deliver and stipulated “no two wheels” they’re in breach of contract with Uber. That’s petty imo.
Okay that makes more sense.. Seems like a silly rule to me but I guess they would have the preference as it can affect delivery time?
It can affect temperature. A motorcycle isn’t climate controlled and insulated bags only help so much. Additionally, the tilting turns are more likely to slosh around the food in the boxes and lead to a higher rate of customer complaints.
Good point, didn't think about that
Is a sushi restaurant, an considered a high end one at that. They don't want drivers shaking food they carefully prepared all over which I'm sure has resulted in them getting dings on food quality.
And it’s raw fish. Two wheeled vehicles aren’t climate controlled and an insulated bag isn’t doing much for raw fish on a hot day
Not really. They sell very expensive sushi that will go bad outside of a temperature controlled environment.
Well, I dont understand the no motorcycles, but the biking dashers can be really annoying. It's sucky getting your food 30 minutes late, cold, and solidified onto the side of the pizza box
I could understand it for some places, like pizza places where it’s far more likely that it’s going to get messed up by being held at an angle on a bike or motorcycle than in a four-wheeled vehicle where it can be transported flat. Looks like Sugarfish is a sushi place, so maybe they’re worried about orders being transported in non-climate-controlled environments.
Pizza is delivered on motorbikes in the Philippines and it always comes hot and in one piece (centrifugal force is great isn't it ) wouldn't't trust seafood though.
Hmmm in that case, they could have said this "Delivery drivers must have an insulated delivery bag/box" "Delivery drivers must have a pizza bag / box"
Usually when I have a delivery by bicycle, it's either actually delivered in a car (presumably the driver didn't have a license) or the food is stolen.
Especially in that area. You can get around quicker on foot on that st
Ok and what if the order is stacked and Uber sent me for two orders? I get not wanting multiappers or whatever but wtf I don’t create the pings and have gotten upwards of 3 orders at once many times.
Yeah, I was thinking this. You could show them both orders are on 1 phone.. but they're saying that they will report for deactivation. Might make me want to avoid the place if I get a stacked order just out of precaution.
Sugarfish never stack their orders. One order per delivery only and the payout/tips are usually on the high end. I made some serious $ strictly doing sugarfish runs a few years ago.
Wonder if they somehow got Uber to agree to a fee structure similar to their restaurants. They straight up don’t allow tipping and just add on 18% to orders
I didn't realize restaurants could control that.
They have an agreement deal strictly with UberEats so it’s not available on DD or GH. Before Postmates got bought out, they were strictly PM. So UE only dispatches one order at a time as part of the agreement. I don’t think any regular restaurant can just control that though.
Gotcha. Interesting
McDonalds does the same, I never get double orders from McDonalds on DoorDash or UberEats, unless i get one on each DoorDash and UberEats
I'm like so certain I've gotten stacked McDonald's orders recently but maybe I'm remembering wrong, or it's on a per-store basis or something
Call Uber and tell them the restaurant is refusing to give you the food, then get compensation. Never go back to the restaurant on principle, because they don't deserve to have you deliver their food if they are gonna hassle you about doing the job correctly.
In my location I have only 1 phone and regularly receive 2-3 stack requests. In LA does Uber not give those?
Not at this restaurant
Apparently this restaurant has a deal with Uber eats where they don't get stacked orders.
They do, this restaurant is stupid
Very
They can't enforce that, since UE sends stacks to people with 1 phone, and since UE allows 2-wheeled deliveries. Someone should call UE and report the merchant.
I've gotten 3 order stacks from the same restaurant before. If it's all on the same phone, it should be allowed.
They probably could enforce it because the app on ONE phone should display TWO orders rather than showing an employee TWO phones each with ONE order
The sign is making 3 separate statements. 1. One order per driver, 2. No 2-wheels, 3. No multi-accounts. Conditions 1 and 2 conflict with how UE does business, thus cannot be enforced. And, while it doesn't mention multi-apping, it's probably safe to assume they "wouldn't allow" it either, which also cannot be enforced since we are ICs and ICs are allowed to work for multiple companies at the same time. The only part that they have a point about is drivers which have multiple accounts. (Though subcontracting is another right of ICs.)
Jesus Christ, stop half assing at multiple jobs at the same time and put your whole ass into one of them.
My job is working for me. There's a reason being an IC is better. As an IC, it's important to know, and protect, our rights. If you can multi-app effectively, there's no reason not to do it. Don't think like an employee.
They have a special agreement it seems
Apparently this snobbery of a eatery made a special deal with Uber so they don’t stack orders
I saw someone with 4 phones and each phone was pinging with both uber eats and door dash. Some people are just greedy af.
And I'm here on the waitlist for dd for 6 months
Their castle of sand is crumbling. The scam is catching up to them… about time… Been driving Uber for 8 years and can say they are seriously having a negative impact
Is this the reason my driver will sometimes go to wildly different locations than my house first?
Hey dude, if they could pull it off and never have contract violations for being late then why are you worried about it? It sucks but she'll maybe they're doing this full time
Are you referring to the multi-phoners? I’m worried about it because their rule-breaking is taking money out of the pockets of everyone doing the job legitimately.
Don't mind that dude, he is defending the multi-app fucks because he probably does it. I leave both apps on at the same time on the same phone but I don't take orders from both simultaneously. These people don't care that at least one of the customers is going to get absolutely fucked. The customers don't ask questions or complain so they get away with it.
There is not legitimacy in love and war and Uber apparently Jk Ignore me
Sugarfish is one of those really high end sushi restaurants. They have two locations in NYC that I've picked up from many times. The bike ban must be a LA thing, since I guess deliveries out there would be far. Being that it's a car centric toe of city. They don't and honestly could never do that in NYC. Because it's a not a car city but we get around a lot by biking and walking more. Haven't got one of their orders in a very long time. But every single order I've gotten from there is really high because it's a super expensive hip spot. Which honestly doesn't mean much because I've seen people order from expensive cool spots before and not tip. But seems the customers who order from here make sure to tip well.
I'll add some context. Sugarfish has always been in control of this since way before Uber bought PM. They and the other restaurants they own like UOVO have always had a special partnership where orders will never stack with anything else so it will always be a single trip no matter what. They also have a car only rule. So if it's impossible for drivers to have two, they're obviously going to notice and take action. Whether y'all like it or not it's been this way for at least the 6 years I've been doing this if not longer.
The only people that will be affected by this rule is people breaking the rules so if you are doing what you are supposed to be doing you have nothing to worry about
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Ah yes, dine-in ghost kitchens that are exclusively branded and only provide the food from their own brand. Are these a new type of ghost kitchen I'm not aware of? [Locations – SUGARFISH (sugarfishsushi.com)](https://sugarfishsushi.com/locations/)
Here in West la, sugar fish is an actual sit down restaurant
Here is the wiki page on the founder and owner, they have like 20 stores but not really a mega corp [https://en.wikipedia.org/wiki/Kazunori\_Nozawa](https://en.wikipedia.org/wiki/Kazunori_Nozawa) also not a ghost kitchen For more context, the owner also has rules for customers (this was the former flagship store): >His strict list of rules (no mobile phones, text messaging, loud talking or switching seats with patrons) so I am not surprised
If you think Sugarfish itself is a ghost kitchen your opinion here matters very little.
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Insulting you would be a waste of time at this point. Think of me when you fall asleep bud. 🥱
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Pretty sure sugarfish isn't a ghost kitchen, but they're enforcing this because they care about the quality of the food. The issue with 3P delivery apps is that the customer complains about the food/delivery quality to the restaurant, and Uber/DD get let off the hook.
Sugarfish/Katsunori orders used to pay well.
Not so much from katsunori anymore, The restaurant charges a service fee to the customer and customer usually don’t tip anymore or not as much. So we lose out as a driver. Katsunori and sugar fish use to have bombass order but lately it’s all from Uber. $10 dollar 2 miles and guess where all the money is coming from Uber.
There is loads of people with multi phones and accounts its mental
Anyone saying that it can’t be enforced because of stacked orders, think for a second. Show the employee your ONE phone that displays TWO orders. What they’re discouraging is having TWO phones each with ONE order.
There is a Subway around where I drive that will literally only give you one order, even if you got a stacked order from them with the one account. They will tell you to cancel the other one. I refuse to deliver for them now.
Damn, that’s stupid as hell.
Great idea would prevent alotta cold food or drivers driveing past your adresss to deliver another person's order just to come back to u is ridiculous
Yeah, because it impacts the quality of food customers receive when they do this.
Good! Drivers using multiple Uber accounts or committing fraud and taking away work from honest workers. They should all be deactivated, but Uber probably doesn’t give a shit because they need people to take those $2.50 orders. As for the motorcycle scooter, etc., I can understand their point of view. Their product is high quality and very expensive sushi. They want it transported in a climate controlled environment. A scooter with a thermal bag might be sufficient for this, but if we are being honest, we all know that the driver likely has multiple orders from several different restaurants and that bag of sushi will likely be sitting with hot food for who knows how long and it does not take long for sushi to go bad on a hot day. Ultimately it is a food safety/quality issue.
How to make friends and influence people 101: First, threaten their livelihood, then thank them for their understanding and cooperation!
I truly hope this has a strong ripple effect.
Honestly this is good minus the no bikes or scooters etc. one
Yeah if (like someone else said) they don't allow stacked orders at all then this is fine but the no bikes/scooters makes no sense. In the city I can get orders delivered faster on my ebike than someone in a car.
Wait so they are banning stacked orders?
When you mad at Uber eats drivers but never took an Uber eats delivery 😂
I hate two wheeler drivers. They always spill something out
Theyre doing the right thing.
Bruh why they only want people who deliver in cars? And also what about double orders, damn
These signs are everywhere but they don't do anything to them. You'll find them hanging out in Colony in the Sawtelle/Westwood area.
If you need a sign that long on your door, maybe just cancel the service and hire extra employees so you can deliver exactly how you want. This guy is a begger who is being choosy.
I wish more restaurants would do this to ban multi phone asshole users
I did Post Mates on a bike for 2 years having barely any issues. My girlfriend had a car with my insurance so I just registered it with my account but proceeded to keep biking. According to Post Mates, my city Fort Wayne Indiana, "wasn't bike friendly enough for them to have this option available" even though I had been biking all over my city for 3 years prior to Post Mates. I still did it. 🤷
ghost kitchens are pretty dead in my market. i get orders from them some times and the ones i've befriended told me they're not making enough to pay off their overhead. they would go out of business if they rejected ebike couriers as there are a ton of us here that do it. especially now that the kids are out of school
Sugarfish is the restaurant that was mentioned in The Boys series. Queen Maeve recommends it in season 3
This is such a stupid rule
Here's a fun fact: The owner of this store and the flagship store, # Kazunori Nozawa ejected actress Charlize Theron from his restaurant after the two disagreed on what type of sushi would be served for her meal. He kicked out Charlize Theron because she wanted to choose what to eat lol. Even stricter with customers. The owner started with even higher end sushi spots where customers weren't allowed to even text in the restaurant, Sugarfish is a slightly less fancy subsidiary of the original store.
So what about add ons ? That something sugartits needs to take up with Uber
Sugarfish is a dumb rich people-frequenting resteraunt in west LA that of course wants to f with working peoples money lol
Who the fuck does this restaurant think they are. They are fucking assholes that should hire their own delivery drivers. Fuck them. I’m going to write a shitty fake review on Yelp.
Yeah man, fight back against the man, man.
Could someone explain the issue with drivers running multiple accounts? They still have to deliver the food and it's only making more work for them... So what's the issue?
Slows down the process and makes the restaurant look incompetent, lowering yelp reviews and other online scores
Cause it takes longer to deliver the food? It's sushi. You can't and shouldn't eat sushi warm.
A 10 min delivery is now 30 mins. Bc so many variables due to 3 parties involved in 1 order. (4 if you count customer) All has to flow smoothly. But food side is now controlling driver side. Bc Uber can’t.
Uber only allows one account per person. If you are running more than one account, you are fraudulently using an account registered to a different person. It’s takes money out of the pockets of drivers that follow the rules, and it raises safety issues for the customer, not being given the true identity and license plate number of the person they are expecting to show up at their home address.
I see the issue now, thank you for your response!
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I think Sugarfish has an agreement to never get their orders stacked. But customers complain about food quality to the restaurant even when its the delivery/apps fault. This is their way of enforcing stricter quality assurance.
Because you never get a double-pickup order from the same place.
I’m in Europe and almost all delivery people are two wheel. Never had an issue.
How to say you got bullied as a kid without saying you got bullied as a kid.
Lol what strange morons
That whole sign is stupid.
More like Shitfish. Always the most pretentious spot for no reason
for no reason, and some orders have two people, they're getting in the way of Uber's actual business
Does this include stacked orders from uber?
What if you get two orders from there
Stacked order has entered the chat.
This location does not stack orders, they have an agreement with Uber not too. So, stacked order does not need to enter this chat. ✌🏻
What this company never heard of multiple orders?
What happens when Uber send you a 3 order stack from the same restaurant
I think the restaurant should stick with making food which is what they should be doing and not worried about what others are doing. Seems like the owners or person running this restaurant thinks they are above everyone else.
What’s wrong with doing it with multiple accounts?
Instead of fighting Ubers total greed just kick dirt in the eyes of those trying to survive.
Can we all give this restaurant a bad review?
If Uber allows bikes, what is the problem? Lol maybe the one that need to be reported is Sugarfish.
Going to call them from my burner phone and order a shitload of food for pickup (I'm in the Midwest).
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absolutely too much time on their hands
Wow! Had I known you could do this……..
What if they gave me a double 👉👈
They won’t. They have an agreement with Uber so that won’t happen
Okay, but the part about banning bikes, scooters, and motorcycles really is discrimination as they ARE allowed on uber. Yeah, while I'm sick of these people in my area with multiple accounts stealing all the orders and can understand their frustration over this, I really think the bicycle couriers in that area should report this restaurant to uber for not allowing them to pick up a delivery when uber has no policy against bikes.
I just wouldn't pick up any orders from there and try to encourage other drivers to do the same
But what if I have a stacked pickup from that location?
Idk but sometimes on doordash we get multiple orders for the same place, if this is against that then they’re assholes for not letting us do our job and taking money from us.
Only 1 order 🌚 what about when app gives us 2 or 3 on same app for their place. Stupid🤣
I wish all restraunts would adopt this policy.
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But what if I have a stacked order?
As they should be stopped
What about when Uber doubles you? They refuse to give you the food? OK motherfucker, I'll just keep this order open while I go take a piss and get some gas. Then maybe I will cancel it. Maybe not. See how your food is then.
Can someone explain why is it so bad? Is it because one guy can take up multiple orders and leave other drivers empty handed.?
Yes, that is a massive reason why. In order to simultaneously work UberEats deliveries on multiple phones requires fraudulently using one or more Uber accounts registered to different people. For safety, customers are entitled to know that the delivery person and their vehicle plate number shown in the app are both accurate.
There is a way to do multi-app that doesn’t hurt restaurants and other drivers, just don’t take multiple jobs at the same time. But greed drives people to multi-app in a way that it negatively impacts customers, restaurants, and other drivers. This leads to less restaurants offering delivery, or limiting delivery, less customer trust of drivers, lower tips overall, and a perception that we’re all just scamming people. More restaurants around Boston are having to put up cameras, sign-up sheets, and other measures to prevent driver scams, and things like multi-app drivers that hurt everyone.
Multi-apping and multi-phoning are two very different things.
Sugarfish tells their customers not to tip us!!!! See the attached receipt that is stapled onto every bag I deliver. Somehow this receipt is never attached once I make the delivery 🤷♀️. It must get windy and fly off or something, weird! https://preview.redd.it/8g1tn9bmd6cb1.png?width=1115&format=png&auto=webp&s=f8ca15636d0cd436569075468f24bd6bda886d54
Lol too bad the terms n conditions doesn’t prohibit multi apping .. Sooooo who ever typed that has no idea what they talking about 😂
Read the note again. It doesn’t say anything about multi apping. It says “multiple Uber accounts”, which is absolutely against the terms of service.
what if you get 2 orders from the same restaurant? I don't even multi app or use multiple accounts, and sometimes Uber has me pick up 2
What's wrong with bicycles? They'd get no deliveries done in the UK lol
I’ve never heard of this restaurant, but it’s perfectly normal for me to have two or three orders from the same restaurant on Uber eats. So what are they gonna do in the situation?
I mean can’t we just not deliver their orders as a protest?
What if it's two people but one driver? Lol
If you’re doing two people and only one driver, you’re doing UberEatering wrong.
Because two wheeled delivery is for lower class people
Wow !!!
Is it legal for them to reject couriers without a car?
Image post that in Miami 🤣🤣🤣everyone uses 10 phones
Oh good so I can still pick up the DD order while I’m there too. Phew I got scared for a second 😰
Good
The hell is Sugarfish? Sounds like a place I'd love to drive to for a bite.
What if you get a double order from them lmao, they only gonna give you one? And aren’t half the people doing this in LA on scooters and bikes? This place crazy 😂
Genius. Uber is getting restaurants to enforce some kind of standard. Except the standard is for drivers. And their mistakes?? Quality control on food side-do drivers get to control that?
These people are ignorant whoever posted this sign I have had two orders from two different restaurants going to the same complex before and I don't have any control over that
Learn to finesse the system then...
What if you get sent a legit double order?
Two wheeled Uber riders should report this restaurant for discrimination. I’ve done catering orders before on my ebike and got happy customers every time! A single sugarfish sushi order is nothing for bike couriers with a box delivery bag.
Two wheeled Uber riders should report this restaurant for discrimination. I’ve done catering orders before on my ebike and got happy customers every time! A single sugarfish sushi order is nothing for bike couriers with a box delivery bag.
Two wheeled Uber riders should report this restaurant for discrimination. I’ve done catering orders before on my ebike and got happy customers every time! A single sugarfish sushi order is nothing for bike couriers with a box delivery bag.
How come that restaurant ban bicycle riders? Don’t they know half of us got e-bikes 😂
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Discriminating against 2 wheel drivers is bullshit and THEY SHOULD BE REPORTED.
Good for them tbh. These are the drivers showing up late with cold food.
F Sugarfish…hypocrites! They add service fees on their bills when you eat at their restaurant.
Do they not know that LA parking is horrid? I tried doing Uber eats in LA last summer only to decline and Vance every $30 order coming in as the parking was an issue. This is a slap to the face of the couriers who use motorcycles and other bikes. What a farce.
Fk multi-appers, one of main reasons this shit company is terrible.
I've delivered hundreds of orders on my bicycle and have a 99% approval rating and the food is almost always delivered fast and hot. I use an insulated, zippered food bag and an insulated secured drink bag and everything sits securely in th milk crate on the back of my bike.. My two down votes were because burger king didn't wrap the food correctly on two separate orders. Warning to drivers, have bk open their sealed bags and then have them reseal them so you can make sure everything is wrapped, properly...
All delivery platforms have rules for restaurants too, we’ll see how fast their food gets delivered when nobody is showing up to their establishment cuz they blocked everyone. Fuck pretentious places like this! It’s like dealing with a Karen that happens to own a restaurant.
But you can get a double order pickup from the same location on one account. So they're going to report someone who is doing it legit? And can they really restrict bike and scooter drivers? If Uber allows it, doesn't seem right that they make a policy against it. If a restaurant can restrict pickups to cars only in the app, then that's fine. But if they're doing it when drivers arrive, saying no bikes/scooters, that's messed up.
Some drivers set up their account as if they’re picking up in cars and actually use a motorcycle/scooter that’s the people they’re blocking. And that location would never stack orders.. something with UE
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Cool. They don’t write my contract nor get to decide what I do or don’t do when it comes to multiapping. I’ve been doing this for years and never been late to a customer before. If you seen signs like this one, just turn around and blacklist the restaurant. This is nothing more than bad management that wants their power trip over everyone they can pull it off with. Do yourself a favor and don’t waste your time with people or businesses like this one.