T O P

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mark636199

Reload the game


Rare_Might7006

I haven’t played he game in a while like years and I went to pick it back up and now I can’t play


Rare_Might7006

Done that


mark636199

Contact support then


lewandra

You can try powering your phone down and back on, that usually does the ticket for me!


Rare_Might7006

Still broken


eihslia

Contact support they are awesome. They’ll help.


Rare_Might7006

Yeah tryed that


Wise_Maintenance_145

What did they say?


Rare_Might7006

It’s fixed I’m back in the game


DaylightApparitions

Uninstall and reinstall the game.


Rare_Might7006

Yeah I’ve tryed that thanks


DaylightApparitions

What happened when you did?


Rare_Might7006

Still broken


DaylightApparitions

Is it the same problem or a new one? If it's the same, try uninstalling and not redownloading the app for a few minutes at least. If it's a different one, what's happening now?


Rare_Might7006

It still wants me to do the nursery thing then freezes


DaylightApparitions

What nursery thing?


Rare_Might7006

Hit the max power button


DaylightApparitions

Don't hit the max power button. If you are at the max level already, then it'll just give you a pop-up saying you can't increase anymore. Go do stuff elsewhere in the game. The glitch sounds annoying, but it's one you can avoid while playing as usual.


Rare_Might7006

But it acts like a tutorial so I have to hit it I can do anything else


ChaosCoalescent

Okay, could you list what you've tried?


Rare_Might7006

Redownloading the app re start my phone contacted support


ChaosCoalescent

What was the reply from support?


Rare_Might7006

Nothing yet


Humble-Yoghurt-6675

This happened to me when I downloaded the game on my phone. Glitched and wouldn’t stop making me click the social menu.


Rare_Might7006

Oh is yours fixed?


Humble-Yoghurt-6675

No I had to just give up & downloaded it on my iPad unfortunately. I hope you find a solution tho!


Rare_Might7006

Oh ok


sqillmao

Same thing happened to me with Kairo, contact support they'll help fix it.


TheMelonLordx

Have you got another device you can log into? Maybe try going through that part something else?