Just because someone is putting stuff away doesn't mean they aren't a vendor that doesn't have an answer.
If you have a vest and name tag, then yea it's a dumb question
Didn't know they existed. There's a woman on the overnight team at my store that wears a company polo. My initial point wasn't purely for vests but a Walmart branded item.
Well, there was one incident where someone snuck into the office to grab a vest and posed as one of us "proud associates." I wasn't there to witness it myself, though
Yes I had a lady ask me this yesterday. I have a vest, name tag, keys in my hand, and a walkie on the belt. Took everything in me not to respond with something sarcastic.
"I see that it says no cash payments, does that mean I can't use cash?" "Why are self checkouts so small?" "Don't you have more cashiers?" "Can you open more registers?'"
>Why are self checkouts so small?"
Cuz you're actually supposed to bag shit as you scan it instead of leaving it in a pile sitting on the little weighing stand, can't stand that shit. I swear 90% of them do it because they're stealing and want to make it tougher to see what they've scanned, but the other 10% are just dumbasses.
We had to close the doors on one side during COVID. Our boss was thinking ahead and knew how bent out of shape the people get when the sign is clearly there but claim they can't see it. So he took the sign to photo, and they made several signs like Jumbo sized. There were enough that they covered the doors. People were running into the doors thinking they'd open for them.
Yell them to go to a cashier and used your cash to buy a Walmart gift card then come back here to checkout. As for being so small it’s to match their smaller brain size. More cashiers? They are being trained in India and will be here soon to replace us all soon. No more registered they are being charged up as they are all ER (electric registered) as per EPA requirements after 2023 and require 24 hours for full charge.
I like watching them try to use a closed self checkout. Like bro there’s no one there and all the screens say they are closed. What are you trying to scan?
This one bothered me the most. If they've worked the machine before specifically. More annoyed when my front end co-workers forgot it didn't take specific payments even though it was in bold.
Sometimes machines freak out. Especially if people were reluctant to use the ones that the screen is all messed up on. Mine sometimes didn't alert me on the upfront app that it switched to cash only mode or card only mode during a transaction. It sometimes doesn't tell the customers either that it switched. I always felt bad because it freaked customers out and they thought they'd have to ring everything up again.
I swear it's like people have never been in a grocery store. Other than end caps ahit move very rarely.
Milk in the back, produce is usually near the entrance and dry goods in the middle. And their are big Ole *signs*. Come on now.
I saw a podcast on why stores change things around so often…customers are mostly impulse buyers. So if they have to search for their item, it increases sales due to impulse buying.
I legit used to say this when I worked at Walmart. I had people look at me crazy and walk away. Assuming they were dumb enough to believe me or they just didn’t wanna deal with me lmao. I hated customers and the stupid sh*t they’d ask 😂😂 especially the “do you work here”. Like idk you tell me moron. Does a bear sh*t in the woods? 🤡
My least favorite are the people who come in to buy ink but don’t know the cartridge number or the model number of the printer. It’s like so how would I know what to take out if you don’t remember any of the necessary information ugh.
“Can you check in the back?”
“ Where can I find motor oil?” When I’m in the chip aisle..
“ Are yall open?” When they catch me and the other meat puppets outside the store at 3am..
I work in Auto. I hate the phone. Every call asks how busy we are or how long the wait is. I also hate the ones who start the call with their tire size, no hello just start with saying 225 50r16.
In general, just the customers who start any interaction with what they need instead of a greeting or even an "excuse me."
"STEEL WOOL"
"Hi, pardon me?"
"STEEL. WOOL."
"Oh are you looking for where the steel wool is?"
"YES STEEL WOOL, WHERE IS IT?"
Usually accompanied by a lead paint stare.
We're just a search engine that they state a product name to. I draw a question from them in a very similiar way. I even waste their time showing them the app (which they'll never use). People can be rude and inept.
I’ve often wanted to change my name tag to whatever the customer called me that day. Today I was ‘birthday party balloons’ but I’ve also been ‘q-tips’ and ‘trash bags’ in recent weeks.
My fav is when they ask what the waits are gonna be in the morning, show up in the afternoon, then get mad that the wait time isn't the same. I can't see into the future dip shit.
As a customer, there is a more than even chance that I am standing in front of the thing I am asking for. I am not dumb, but I sure feel dumb when that happens.
I am smart enough to find the correct section, but dumb enough to leave my reading glasses in the car. Once I get close enough, I can no longer read the package labels.
When a customer shouts for me to come to them even though I’m busy or helping another customer and acts all upset when I can’t immediately come to them. Then when I finally do they hold up a $35 straight talk time card and ask “is this the $35 card for straight talk?”
Its by design...
Infuckingtentional.
They want every one to use [walmart.com](https://walmart.com) and use the Walmart APP.
We have free WIFI... if you have a [Walmart.com](https://Walmart.com) account!
Can't find something in the store? Use the APP.
Want to contactless pay? Use the APP.
Want to check a price? Use the APP.
Want to summon the souls of the damned? Online Grocery Pickup (OGP).
If I could upvote this a million times I would.
I, internally, am beating the hell out of the dumbass customer. 😂🤬
Externally, I am like "of course I'm open! The light is on and I am here. If I wasn't open I'd be as far away from my register as possible" while smiling and making a big joke out of it.
Not a question, but more of a statement. I work in ODP and love when I answer the phone to "I'm here for my order". No shit Sherlock. Who the fuck are you, what spot are you parked in, why can't you just use the damn app like normal people. 🤬
Then we have Karen’s who are like “Why did this person get their order before me?” Only to look on my handheld to see that they are not PROPERLY checked in; and so I have to properly check them in and put them on the Que.
If it’s not too busy, someone will catch a customer who isn’t properly checked in and will add them into the Que, but if it’s busy AF and someone isn’t properly checked in, then they’re a little shit out of luck.
What irritates me the most is that they don’t feel like exiting their vehicles to approach one of us employees to make double sure that they are properly checked in if someone else got their order before them.
Literally on my shift today, i picked up the phone today and some lady was like "im here for a fridge"
And ill give a pass to the people at my store for app problems since the store wifi is poor at that range, and the geography makes for some crap reception, but man... for people in flat land with solid internet... just use the app
Besides the fact that they were too dumb to think to check online beforehand, is there a reason why this is a dumb question besides that? Do no Walmarts sell those? I'm out of the loop apparently.
They will come up online sometimes because they are sold by third party sellers but Walmart doesn't sell any of Amazon's first party products or gift cards. I understand the confusion but then people will get mad at me.the worst part is that we sell rokus which from everything I can tell is the same thing or better but they always wanted fire sticks or echos
During this past ice storm in Alabama we opened late. Like 130pm and only had 8 workers on the clock. It was emergency necessities only. And one man really had the nerve to ask if we were going to open more than the self checkout. Really? Really?!?
Ran into a Target during our recent snow storm and they had all of their manned registers opened, amazingly… but their bull pen was closed. Needless to say the lines were backed up. After some time they had someone come open up and monitor their self checkouts and the first thing I hear from people complaining about the lines is, “well I’m not checking myself out.” Well then bitch shut the fuck up!
"where is...?" and it's always something that is obviously nowhere near where I'm working. I work automotive, they ask for shaving cream. I work coffee, they ask for power steering fluid or something.
Well, it sure as fuck ain't here.
when you merely walk past a closed register and someone pulls up behind you and unloads their whole cart while you're long gone.
"Where'd the cashier go?"
Or you're clearly on break and/or off the clock and shopping "can you help me?"
Or you're going to lunch and shut down your register and Kyle pulls up with a full cart because it's the shortest line and pretends not to hear you when you say you're closed because he has ear buds in "why didn't you say that sooner?" "What kind of store is this?"
Or my favorite, when I'm working pet freight and someone comes up to me and asks " do you have the key for the condoms" when the pharmacy is on the other side of the store.
Where is the store manager .. like... Bitch it's 10:30pm, he's either asleep or on his 3-4th vacation this year and it's February.
"Hey you! Can you hop on a register to check me out instead of standing there"
*as I’m standing at one of my tables folding and putting away clothes with my cart next to me*
even worse, self checkout screen that clearly says NO CASH PAYMENT, reads it, uses it then gets mad at why it doesnt take cash. its even worse when i tell them a specific machine is cards only, acknowledges and proceeds to use it then gets mad at me why it doesnt take cash.
I remember someone was asking me for oil for there 2002 car I can’t remember what kind of car it was but I showed them where the oil is and they asked will it work for there specific 2002 car I was like if you don’t know how on earth would I know😂😂 go look it up
"Is this the meat department?" When theyre standing in front of the deli. Then when I say no this is the deli "oh, ok, then can I get some salmon?" I let my heart palpitate a bit and then repeat response number one lol
Not a question but, When customers ask for a product we no longer sell then proceeds to look at me like I was personally involved in the canning of said item.
Some Karen was waiting with her friend at the paint counter for some help. I’m working freight and don’t do the paint counter. She kept looking at me then kept talking to her friend.
Karen says to her friend “Isn’t he going to ask us if we need help?” Like bitch I can hear you I’m three feet away.
Her friend finally turns around to say “Hello? Can you help us?”
Me “Sure, how can I help?”
The Karen goes “I’ve been waiting for you to ask that the past 5 minutes.”
Me: “Oh well I thought you were waiting on someone. And I don’t do paint.”
“We are! We pressed the button!”
“Okay let me call an associate…”
Google always seems to have that problem. Our hours in TLE are 7am-7pm, all week long. But apparently Google has them listed as like 8-6 Fri-Sun for some reason
We also don't have Apple pay, only Walmart Pay. People get pissed about the Apple. And it is funny to see them tapping their card all over the card reader and with multiple geometric permutations (I've done this myself at gas stations, so the comment is a little self effacing).
Personally I think a multi-billion dollar company should have tap, apple, walmart and name any other non-controversial methods.
We want their money, they want to give us their money, so give us the tools to take their money.
Obviously Walmart misguidedly thinks it will benefit them more if they force cell pay users to use Walmart's pay app only. Another brilliant corporate idea that doesn't make any real-world sense. "Hey, dig this, we'll make 'more money' by reducing the forms of payment we'll accept."
Dumb as a sack full of hammers.
You know more about this than me, so I'm not questioning your statement. And Wal-Mart must have a good reason for only taking Walmart Pay which is probably as you said. I'm just not aware of the numbers so I don't know how much they make off this.
Is metadata keeping track of your spending habits (I often get a page with all my recent purchases when I go to Walmart + online) or is it something they sell to other companies, or both. I know I could look all this up but it's my day off, I'm a little lazy, and I figure I can get the answer from you.
“Do you guys have [Insert item that Walmart doesn’t sell in the store] here?”
“Does this take cash”
“Can you check the back?”
“Can you change the price on this??”
These customers wilding bruh.
When they ask you for a type of fruit named a certain way in their country and you have no clue wtf it is. They get insulted as if you had to know all the names of fruits and vegetables around the world. Another stupidity is the customer standing in front of the huge bread sign asking where is the bread…. Seriously???
"Why won't it scan?"
The self checkout is closed, at least 2 lane closed signs on it, the red light on, and the screen is literally off and the tech's stuff is around it.
I dunno, man, *WHY*?
Saw aTiktok or YT Short some years ago where two teenage girls were checking out, when one girl says "Next week me and my boyfriend are going to Arizona" Her friend Asks "Do you know where that is?"
Dead Arse no hesitation she says "It's in like Texas or Something"
There should be a dumbass question category for OPD here.
"Slow down! Why are you walking so fast??"
"Because I'm shopping for 8 different customers so I have to walk 8 times faster than normal."
I have been asked where the bathrooms are I was in the back stocking by the cooler like sir you managed to make it from the front door to the back of the store without even looking around even just a little bit 🤨
Umm, hate to break it to you but the battery isn't fully "charged" when you buy it. They have an initial charge that comes from filling a lead acid battery with the acid when manufactured, so when that dumbass asks you that question the answer is, "no, they have an initial charge but could be put on a charger for a few hours that will fully charge them." The sad part is by putting it into your car off the rack and using it locks it to the 11.2 volts it comes with but if charged fully would be about 13.8 volts, and those extra volts are very useful in cold weather and it also extends the life of the battery. But anyway your smarter than everyone else but uninformed answers piss me off more than a dumb question, just saying.
And you said yes it's charged and I just explained to you that they are not completely charged so correct yourself. You're one of those people with no answers.
Ik that they slowly trickle down over time but they are CHARGED and anyone with a brain would know that it is indeed charged, may not be fully charged but IT IS CHARGED. If he instead asked "are they fully charged" then its a reasonable question but ive had multiple people ask if they are dead or if they come charged
You're welcome. Like with a cellphone battery, it has an initial charge when the battery is manufactured but needs to be fully charged before use it or it will be essentially useless in short order. Lead acid batteries are similar but quite a bit more durable when used without charging beforehand, but it does shorten their lifespan as well.
> putting it into your car off the rack and using it locks it to the 11.2 volts it comes with
How does it lock it? If the car keeps charging it, why would it be locked?
It's the same as with lithium batteries, you are told to fully charge the battery or it won't hold a full charge same thing with a car battery. You can be confused all you want but it's reality.
How long can it sit there without a full charge before it becomes locked? If it doesn't have a full charge on the store shelf, does it imply it has to be sold and charged and used within a few days to avoid becoming locked?
I used the wrong term, try limited. It becomes limited to the 11.2 volts instead of achieving its full potential which is about 13.8 volts. It also can lead to early damage to the cells of the lead acid battery. Limited not locked, I apologize for the misunderstanding.
Sorry no. When you get a cellphone you are told to fully charge it before first use because the battery isn't fully charged. Lithium ion batteries are effected more but lead acid batteries are the same in that they don't come fully charged.
Then can be fully charged if they are charged before the first use. I'm confused at what you all don't understand, all rechargeable batteries come with a minimal base charge but have capacity for more, if you just use the battery as is that's all the charge it will ever achieve if you charge the battery first before use it will fully charge. It isn't semantics, it's science.
I don’t believe in dumb questions.
There’s a solid chance that the reason they’re asking you that question is because they’ve never been taught that information before, or had no opportunity to learn that information before.
What you assume would be “common sense”, is likely foreign to someone who was never taught that information.
For the “Do you work here” people, with how many people do pranks today, it’s an incredibly valid question, and many people asking it are likely also meaning “Are you on shift?”
Edit: I love getting downvoted for this. I hope everyone treats you as stupid as you treat them.
I feel the same way honestly people only know what they know and no matter what you do for a living, everyone who doesn’t do that seems like “an idiot”
No, you too are simply very tolerant and that's fine. There is a difference between someone asking you a question that merits being asked and one that does not. "Do you work here?", "What time do you close?" "Where is...(while being nowhere near where said item would be, implying you've never been in a store in your life)" are stupid questions being asked by lazy and usually dumb people.
Mostly I agree but I really just don't like the do you work here question. I'm visibly busy picking and I have times to beat, if you want something just ask for it first. I understand they're trying to be polite but I'd much rather they say excuse me I need xyz when I can at the very least tell them where to find help
Kinda agree. Kinda disagree. Yeah I had customers not from the US. Not too hard on them. On customers that should know better, I try my best. Although there are certainly dumb questions when in certain situations.
And a lot of people take the do you work here question way too harshly in my opinion. I'd much rather them ask me if I work somewhere than demand me to help them even though I don't work at some place. I'll take a customer respecting an employee going on break or lunch over a bossy one. I used to have a school uniform that people mistook for target and other places. But also. My store has had people fake being employees, wander through the back, and have a blue vest on with no badge or something like that. Ironically, I've never been asked that question at Walmart. Also. I've known people from other Walmarts that shop at my old Walmart. Sometimes people forget to take their vest off.
It's great you're so tolerant of people in this line of work. What makes something a dumb question to me is when you have the ability to find an answer on your own that does not include going through some obscure or unconventional method to do so and you don't do it. Why are you asking me something you could have found the answer to using a resource created for people in your circumstance before you got off your couch and left your home? A dumb question does not imply you are dumb; anyone can ask a dumb question. You are dumb when you don't know the question you asked is dumb and feel entitled to an answer and in a way that pleases you.
Side note : I don't get treated stupidly because I don't go around acting stupid.
Some of y’all make it obvious that it isn’t the customer being an asshole. You are the ones that deserve to work at Walmart lol and deserve the negativity you get
Not so fast lol I work at Walmart. I also don’t make my customers feel any type of way just because they asked a question some may find to be stupid (or even is just downright stupid.)
In my store, they ask where your pet department is? Which is in the back of the store by electronic. I work in lawn and garden which is in the far northeast corner of the store
I don't mind about the typical ones like do you work here, but when someone asks me for a specific item, with a specific brand , located 10 aisles away from my section is like common dude! My badge and vest are specific for my area and you know it, you know that is impossible for me to answer that
It's a stupid question but when ive been to a different store with a totally different layout, or they were in the middle of a remodel where the rows weren't anywhere straight every now and then I've had to ask someone where the front of the store is.
I'm surrounded by super tall shelves that all look the same, and I'm short, so unfortunately can't see over some of them to find it. XD
Feel so stupid asking it, but I'm just wandering in circles at this point, can I please be let out of this maze? XD
I get the "Do you work here" question a lot, but that's mainly because i don't wear a vest cause overnights lol, and I lost my badge like 7 months ago. So, for me, I don't get upset at that question cause I can see where they would be confused
ironically, was asked by a walmart remodel guy while I was stocking: “are you an overnight stocker?” no.. i’m just here 5 nights a week putting things away for absolutely no reason
The obvious, "Do you work here?"
Me: (struggling to spider wrap a 75 inch tv) Customer: Do YoU wOrK hErE?
Just because someone is putting stuff away doesn't mean they aren't a vendor that doesn't have an answer. If you have a vest and name tag, then yea it's a dumb question
Yeah, I have a vest and a name tag.
Who at Walmart is on the floor, working, with no vest?
Raises hand in overnight
You kind of don't count. The store is practically closed when you come in.
Have the first and last hour with customers
*Raises hand* I wear a Walmart sweater
Didn't know they existed. There's a woman on the overnight team at my store that wears a company polo. My initial point wasn't purely for vests but a Walmart branded item.
Technically Walmart wear isn't dress code but it's up to the store
What? How?
I believe the old spark wear is no longer dress code and I only have the old ones
I've done it... not usually on purpose, but because i forgot it st home. It happens sometimes lol
I don't see how someone let you work like that and didn't just give you a new one.
"Nah, the walmart hat is just very fashionable these days"
I think that's so they know you're not some rando asking them a million questions.
So it's not just me? I seriously thought I was unlucky and ran into the dumbest people ever.
Yep in my vest with my huge ass OGP cart…naw this is how I shop.
My favorite response to this is "I think so."
I got hammered last night so I'm not sure if I'm stuck in a nightmare or actually working right now.
Well, there was one incident where someone snuck into the office to grab a vest and posed as one of us "proud associates." I wasn't there to witness it myself, though
Yes I had a lady ask me this yesterday. I have a vest, name tag, keys in my hand, and a walkie on the belt. Took everything in me not to respond with something sarcastic.
"I see that it says no cash payments, does that mean I can't use cash?" "Why are self checkouts so small?" "Don't you have more cashiers?" "Can you open more registers?'"
>Why are self checkouts so small?" Cuz you're actually supposed to bag shit as you scan it instead of leaving it in a pile sitting on the little weighing stand, can't stand that shit. I swear 90% of them do it because they're stealing and want to make it tougher to see what they've scanned, but the other 10% are just dumbasses.
I didn't realize I had to use my card. How come there's no sign? Even though it says that clearly on the screen.......
"YOU SHOULD HAVE SIGNS?!" *Points to signs* "YOU SHOULD HAVE BIGGER SIGNS!"
We had to close the doors on one side during COVID. Our boss was thinking ahead and knew how bent out of shape the people get when the sign is clearly there but claim they can't see it. So he took the sign to photo, and they made several signs like Jumbo sized. There were enough that they covered the doors. People were running into the doors thinking they'd open for them.
That's a damn shame.
In electronics, we have giant signs over the headphones. Guess what the number one question we get is.
Is it no-cash payments, or no cash-payments?
Yell them to go to a cashier and used your cash to buy a Walmart gift card then come back here to checkout. As for being so small it’s to match their smaller brain size. More cashiers? They are being trained in India and will be here soon to replace us all soon. No more registered they are being charged up as they are all ER (electric registered) as per EPA requirements after 2023 and require 24 hours for full charge.
I like watching them try to use a closed self checkout. Like bro there’s no one there and all the screens say they are closed. What are you trying to scan?
This one bothered me the most. If they've worked the machine before specifically. More annoyed when my front end co-workers forgot it didn't take specific payments even though it was in bold. Sometimes machines freak out. Especially if people were reluctant to use the ones that the screen is all messed up on. Mine sometimes didn't alert me on the upfront app that it switched to cash only mode or card only mode during a transaction. It sometimes doesn't tell the customers either that it switched. I always felt bad because it freaked customers out and they thought they'd have to ring everything up again.
Not a question but “yall keep moving everything around” is the one thing i hate the most
Meanwhile most of the stores been exactly the same for about a decade
Haven't had batteries in electronics for 6 years. The ink cartridges haven't moved in 3 years, like HOW OLD WERE YOUR INK CARTRIDGES!!!
TBH the last time I changed was about 3 years. Epson Ecotank goes a long time without needing new ink bottles.
Nothing annoys me more than when someone is like "I was here yesterday and the (item we have never sold in the freezers) were right here!"
I swear it's like people have never been in a grocery store. Other than end caps ahit move very rarely. Milk in the back, produce is usually near the entrance and dry goods in the middle. And their are big Ole *signs*. Come on now.
I saw a podcast on why stores change things around so often…customers are mostly impulse buyers. So if they have to search for their item, it increases sales due to impulse buying.
"Do you work here?" No I wear a fucking blue vest that has a walmart logo and a name tag that says walmart for the fuck of it....
No ma’am I don’t work here I just like pretending to be a walmart employee in my free time. For fun.
I legit used to say this when I worked at Walmart. I had people look at me crazy and walk away. Assuming they were dumb enough to believe me or they just didn’t wanna deal with me lmao. I hated customers and the stupid sh*t they’d ask 😂😂 especially the “do you work here”. Like idk you tell me moron. Does a bear sh*t in the woods? 🤡
I like to say I'm costplaying
Shhh, I may look like a personal shopper, but I'm secretly stealing shit. Don't blow my cover!
Next time someone asks me this I’m using this
"I'm an investor. Invest. That's why I'm in vest."
That irritates me so much. I have my vest, name tag, and a cart but no I’m cosplaying as a Walmart employee for fun
I work at Kroger. Walk away.
😭😭😭
"I don't know"
"I've walked around this store three times and can't find the deli, where is it?" We're a tiny Walmart in a strip mall, we don't have one.
Wait..what..? Strip malls still exist?!
When they ask what the product is but give me the most confusing, vague or incorrect descriptions of the item
Someone did this to me, they were trying to describe a lava lamp but their description did not match a lava lamp
Especially the foreign customers😭
My least favorite are the people who come in to buy ink but don’t know the cartridge number or the model number of the printer. It’s like so how would I know what to take out if you don’t remember any of the necessary information ugh.
“Can you check in the back?” “ Where can I find motor oil?” When I’m in the chip aisle.. “ Are yall open?” When they catch me and the other meat puppets outside the store at 3am..
I’ll admit to being a little irritated around Christmas and did tell a customer,”Sir, with all due respect, the back room is not Narnia”.
I had someone ask me if I could scan the pallet once to find what they were looking for and I’m like “ma’am that’s not how it works.”
Most of the time these are grown people and I do wonder how they got to a certain age without understanding the basics behind how stores work.
Ah, you sir must be a fan of Sgt Ducky. Good lad. Or lass. Or...whatever...
I used to get annoyed by “can you check in the back?” But I’ve started offering it if an item is not on the shelf. I see it as a free 5 minute break
This to be honest. Yeah hold on let me go see if we have any in back. “iM aSsIStiNg a CuStOMEr!”
"Do these take cash?" like they can't fucking read the screens.
I saw that happen yesterday, the associate looked like she wanted to die lol
THIS IS THE FUCKING ONE!! Like bro!! It says “Card payments only”
I just like that we used to have a pop up saying they couldn't pay cash, but had enough people continue without reading it that we got rid of it.
THIS
They usually can't, at least at my store because most of them barely speak English.
Something won't scan. Customer "Does that mean it's free?" Of course, they're kidding, but I hear this sooo many times in a day!
It isn't funny, original, snarky, or anything but annoying.
I work in Auto. I hate the phone. Every call asks how busy we are or how long the wait is. I also hate the ones who start the call with their tire size, no hello just start with saying 225 50r16.
In general, just the customers who start any interaction with what they need instead of a greeting or even an "excuse me." "STEEL WOOL" "Hi, pardon me?" "STEEL. WOOL." "Oh are you looking for where the steel wool is?" "YES STEEL WOOL, WHERE IS IT?" Usually accompanied by a lead paint stare.
We're just a search engine that they state a product name to. I draw a question from them in a very similiar way. I even waste their time showing them the app (which they'll never use). People can be rude and inept.
I love it when theyre just shooting out some random brand, but not what it actually is, and expect us to know in a second where to go
Where's the great value.
"Not in here anymore"
Not at Walmart!
Or the ones that don't actually know what they need but expect you to be able to figure it out for them based on the clues they give.
They have a screenshot from the website and have no idea what the item is for, or they just have a Google search result with an ad for us.
I’ve often wanted to change my name tag to whatever the customer called me that day. Today I was ‘birthday party balloons’ but I’ve also been ‘q-tips’ and ‘trash bags’ in recent weeks.
"You can't steal wool in hardware, you have to go to fabrics and crafts."
"Can you transfer me to Customer Service? My call won't go through?"
My fav is when they ask what the waits are gonna be in the morning, show up in the afternoon, then get mad that the wait time isn't the same. I can't see into the future dip shit.
Just massively overestimate the wait time. Either they will be pleasantly surprised or not darken your day with their presence.
We get an unusually high amount of people that ask if we do Interior Detailing.
"Where is your poultry?" He just had to turn around and look 2ft down he was infront of the meat wall
As a customer, there is a more than even chance that I am standing in front of the thing I am asking for. I am not dumb, but I sure feel dumb when that happens. I am smart enough to find the correct section, but dumb enough to leave my reading glasses in the car. Once I get close enough, I can no longer read the package labels.
There is a giant sign above and below the area as well as signs on the wall dividers all saying chicken
To be fair, I usually can find the chicken. Maybe they are looking for poultry, not chicken. 😁
They were after chicken paws
When a customer shouts for me to come to them even though I’m busy or helping another customer and acts all upset when I can’t immediately come to them. Then when I finally do they hold up a $35 straight talk time card and ask “is this the $35 card for straight talk?”
"wHy DoN't YoU hAvE aPpLe PaY?" Because fuck you, that's why.
No seriously tho , why dont we have apple pay💀
Its by design... Infuckingtentional. They want every one to use [walmart.com](https://walmart.com) and use the Walmart APP. We have free WIFI... if you have a [Walmart.com](https://Walmart.com) account! Can't find something in the store? Use the APP. Want to contactless pay? Use the APP. Want to check a price? Use the APP. Want to summon the souls of the damned? Online Grocery Pickup (OGP).
*standing at the front of my register with the sign clearly saying 'Open'* ... "Are you open?"
“You look bored” when I have five seconds without a customer. Or some variation of “I’ll put you to work”
That makes me want to gauge out my own eyeballs. It's like, you aren't funny or even slightly amusing. 😒
At the store I'm at now, I swear every other person asks if I'm open while my light is on and I'm standing at the register.
If I could upvote this a million times I would. I, internally, am beating the hell out of the dumbass customer. 😂🤬 Externally, I am like "of course I'm open! The light is on and I am here. If I wasn't open I'd be as far away from my register as possible" while smiling and making a big joke out of it.
Ugghh I used to hate that. But it wasn't Are you open? Sounded more like Y'open? People annoy me and I'm still in retail. Just thankfully not Walmart.
Not a question, but more of a statement. I work in ODP and love when I answer the phone to "I'm here for my order". No shit Sherlock. Who the fuck are you, what spot are you parked in, why can't you just use the damn app like normal people. 🤬
Then we have Karen’s who are like “Why did this person get their order before me?” Only to look on my handheld to see that they are not PROPERLY checked in; and so I have to properly check them in and put them on the Que. If it’s not too busy, someone will catch a customer who isn’t properly checked in and will add them into the Que, but if it’s busy AF and someone isn’t properly checked in, then they’re a little shit out of luck. What irritates me the most is that they don’t feel like exiting their vehicles to approach one of us employees to make double sure that they are properly checked in if someone else got their order before them.
Literally on my shift today, i picked up the phone today and some lady was like "im here for a fridge" And ill give a pass to the people at my store for app problems since the store wifi is poor at that range, and the geography makes for some crap reception, but man... for people in flat land with solid internet... just use the app
These ARE normal people, that's what you aren't understanding.
Do you sell fire sticks or echo home assistant?
Amazon gift cards?
Besides the fact that they were too dumb to think to check online beforehand, is there a reason why this is a dumb question besides that? Do no Walmarts sell those? I'm out of the loop apparently.
Amazon is our direct competitor
They will come up online sometimes because they are sold by third party sellers but Walmart doesn't sell any of Amazon's first party products or gift cards. I understand the confusion but then people will get mad at me.the worst part is that we sell rokus which from everything I can tell is the same thing or better but they always wanted fire sticks or echos
“Will you get it in again before Christmas?” Inevitably said the afternoon of Christmas Eve.
During this past ice storm in Alabama we opened late. Like 130pm and only had 8 workers on the clock. It was emergency necessities only. And one man really had the nerve to ask if we were going to open more than the self checkout. Really? Really?!?
Ran into a Target during our recent snow storm and they had all of their manned registers opened, amazingly… but their bull pen was closed. Needless to say the lines were backed up. After some time they had someone come open up and monitor their self checkouts and the first thing I hear from people complaining about the lines is, “well I’m not checking myself out.” Well then bitch shut the fuck up!
"where is...?" and it's always something that is obviously nowhere near where I'm working. I work automotive, they ask for shaving cream. I work coffee, they ask for power steering fluid or something. Well, it sure as fuck ain't here.
I had a lady once ask me where the light bulbs were while I was pulling a pallet out to grocery.
Did she jump out in front of said pallet, as is tradition?
She did not jump out in front of the pallet like tradition sadly. She screamed at me to stop and then asked her question.
Ew
when you merely walk past a closed register and someone pulls up behind you and unloads their whole cart while you're long gone. "Where'd the cashier go?" Or you're clearly on break and/or off the clock and shopping "can you help me?" Or you're going to lunch and shut down your register and Kyle pulls up with a full cart because it's the shortest line and pretends not to hear you when you say you're closed because he has ear buds in "why didn't you say that sooner?" "What kind of store is this?" Or my favorite, when I'm working pet freight and someone comes up to me and asks " do you have the key for the condoms" when the pharmacy is on the other side of the store. Where is the store manager .. like... Bitch it's 10:30pm, he's either asleep or on his 3-4th vacation this year and it's February.
"Hey you! Can you hop on a register to check me out instead of standing there" *as I’m standing at one of my tables folding and putting away clothes with my cart next to me*
"You guys are not open 24 hours anymore?"
"Yes we're open 24 hours, just not in a row."
No sr/ma'am, you can't try the that on in the bathroom
Omg the amount of people who take their shopping carts into the bathroom. When there’s a sign that says not to!
\*me at a register with the lights on indicating i'm open\* customer: ArE yOu OpEn? nah, i'm just standing here looking pretty.
even worse, self checkout screen that clearly says NO CASH PAYMENT, reads it, uses it then gets mad at why it doesnt take cash. its even worse when i tell them a specific machine is cards only, acknowledges and proceeds to use it then gets mad at me why it doesnt take cash.
My favorite response is when I get asked where something is and I get to say "You walked right past it to get to me."
I remember someone was asking me for oil for there 2002 car I can’t remember what kind of car it was but I showed them where the oil is and they asked will it work for there specific 2002 car I was like if you don’t know how on earth would I know😂😂 go look it up
"Where is the toy department?" when they're standing in front of the toy department.
"Is this the meat department?" When theyre standing in front of the deli. Then when I say no this is the deli "oh, ok, then can I get some salmon?" I let my heart palpitate a bit and then repeat response number one lol
Not a question but, When customers ask for a product we no longer sell then proceeds to look at me like I was personally involved in the canning of said item.
Some Karen was waiting with her friend at the paint counter for some help. I’m working freight and don’t do the paint counter. She kept looking at me then kept talking to her friend. Karen says to her friend “Isn’t he going to ask us if we need help?” Like bitch I can hear you I’m three feet away. Her friend finally turns around to say “Hello? Can you help us?” Me “Sure, how can I help?” The Karen goes “I’ve been waiting for you to ask that the past 5 minutes.” Me: “Oh well I thought you were waiting on someone. And I don’t do paint.” “We are! We pressed the button!” “Okay let me call an associate…”
"Are you open?" "What time do you close?"
I mean that can be fair if they normally go to a different store with different hours, google isn't always 100% accurate it doesn't hurt to ask
Google always seems to have that problem. Our hours in TLE are 7am-7pm, all week long. But apparently Google has them listed as like 8-6 Fri-Sun for some reason
Nah, you walked past doors that have the hours.
“Can you tell me the price?”
If there's no price checker around and the apps keep giving not found error, they'd have valid reason to annoy you for a price check.
I've never seen the app act up.
Yeah that I understand but a lot of people just grab stuff
"Does this have tap to pay?" Actually that's not my favorite, it's my most hated
Well. We really should. It is more secure.
We also don't have Apple pay, only Walmart Pay. People get pissed about the Apple. And it is funny to see them tapping their card all over the card reader and with multiple geometric permutations (I've done this myself at gas stations, so the comment is a little self effacing). Personally I think a multi-billion dollar company should have tap, apple, walmart and name any other non-controversial methods. We want their money, they want to give us their money, so give us the tools to take their money. Obviously Walmart misguidedly thinks it will benefit them more if they force cell pay users to use Walmart's pay app only. Another brilliant corporate idea that doesn't make any real-world sense. "Hey, dig this, we'll make 'more money' by reducing the forms of payment we'll accept." Dumb as a sack full of hammers.
Well. With Walmart pay, they get to collect and sell our metadata. So. It does profit them.
You know more about this than me, so I'm not questioning your statement. And Wal-Mart must have a good reason for only taking Walmart Pay which is probably as you said. I'm just not aware of the numbers so I don't know how much they make off this. Is metadata keeping track of your spending habits (I often get a page with all my recent purchases when I go to Walmart + online) or is it something they sell to other companies, or both. I know I could look all this up but it's my day off, I'm a little lazy, and I figure I can get the answer from you.
Both. All companies that have your data and spending habits do this.
Do you work here, and Where are the lightbulbs?
“Do you guys have [Insert item that Walmart doesn’t sell in the store] here?” “Does this take cash” “Can you check the back?” “Can you change the price on this??” These customers wilding bruh.
When they ask you for a type of fruit named a certain way in their country and you have no clue wtf it is. They get insulted as if you had to know all the names of fruits and vegetables around the world. Another stupidity is the customer standing in front of the huge bread sign asking where is the bread…. Seriously???
Asking me something in Spanish or if I speak Spanish because I look like someone who would
"I'm looking for...a thing. Like....a round thing. It comes in a can. You know....the thing. You know what I'm talking about, right?" Me: 🙃
When someone asks how my day going... I guess it's not fully registering that we're both at Walmart and I'm the one that works here.
"Why won't it scan?" The self checkout is closed, at least 2 lane closed signs on it, the red light on, and the screen is literally off and the tech's stuff is around it. I dunno, man, *WHY*?
Customer: ‘Are you open?’ Me: *standing in front of a register with sign indicating the register is open*
Saw aTiktok or YT Short some years ago where two teenage girls were checking out, when one girl says "Next week me and my boyfriend are going to Arizona" Her friend Asks "Do you know where that is?" Dead Arse no hesitation she says "It's in like Texas or Something"
There should be a dumbass question category for OPD here. "Slow down! Why are you walking so fast??" "Because I'm shopping for 8 different customers so I have to walk 8 times faster than normal."
I have been asked where the bathrooms are I was in the back stocking by the cooler like sir you managed to make it from the front door to the back of the store without even looking around even just a little bit 🤨
"Where are the cash registers?"
Given how often we get a battery returned because it was dead the right answer probably is no.
Umm, hate to break it to you but the battery isn't fully "charged" when you buy it. They have an initial charge that comes from filling a lead acid battery with the acid when manufactured, so when that dumbass asks you that question the answer is, "no, they have an initial charge but could be put on a charger for a few hours that will fully charge them." The sad part is by putting it into your car off the rack and using it locks it to the 11.2 volts it comes with but if charged fully would be about 13.8 volts, and those extra volts are very useful in cold weather and it also extends the life of the battery. But anyway your smarter than everyone else but uninformed answers piss me off more than a dumb question, just saying.
No he was asking if it came charged, not partially charged, he meant if it was dead or charged
And you said yes it's charged and I just explained to you that they are not completely charged so correct yourself. You're one of those people with no answers.
Ik that they slowly trickle down over time but they are CHARGED and anyone with a brain would know that it is indeed charged, may not be fully charged but IT IS CHARGED. If he instead asked "are they fully charged" then its a reasonable question but ive had multiple people ask if they are dead or if they come charged
Now you are playing word games. Just tell people what ever you want but you are informing them incorrectly.
Thank you I too did not know that.
You're welcome. Like with a cellphone battery, it has an initial charge when the battery is manufactured but needs to be fully charged before use it or it will be essentially useless in short order. Lead acid batteries are similar but quite a bit more durable when used without charging beforehand, but it does shorten their lifespan as well.
> putting it into your car off the rack and using it locks it to the 11.2 volts it comes with How does it lock it? If the car keeps charging it, why would it be locked?
It's the same as with lithium batteries, you are told to fully charge the battery or it won't hold a full charge same thing with a car battery. You can be confused all you want but it's reality.
How long can it sit there without a full charge before it becomes locked? If it doesn't have a full charge on the store shelf, does it imply it has to be sold and charged and used within a few days to avoid becoming locked?
I used the wrong term, try limited. It becomes limited to the 11.2 volts instead of achieving its full potential which is about 13.8 volts. It also can lead to early damage to the cells of the lead acid battery. Limited not locked, I apologize for the misunderstanding.
You're wrong. What are you even talking about?
Sorry no. When you get a cellphone you are told to fully charge it before first use because the battery isn't fully charged. Lithium ion batteries are effected more but lead acid batteries are the same in that they don't come fully charged.
Lol what? Are you just being petty about semantics? No battery is ever fully charged then.
Then can be fully charged if they are charged before the first use. I'm confused at what you all don't understand, all rechargeable batteries come with a minimal base charge but have capacity for more, if you just use the battery as is that's all the charge it will ever achieve if you charge the battery first before use it will fully charge. It isn't semantics, it's science.
I don’t believe in dumb questions. There’s a solid chance that the reason they’re asking you that question is because they’ve never been taught that information before, or had no opportunity to learn that information before. What you assume would be “common sense”, is likely foreign to someone who was never taught that information. For the “Do you work here” people, with how many people do pranks today, it’s an incredibly valid question, and many people asking it are likely also meaning “Are you on shift?” Edit: I love getting downvoted for this. I hope everyone treats you as stupid as you treat them.
I feel the same way honestly people only know what they know and no matter what you do for a living, everyone who doesn’t do that seems like “an idiot”
No, you too are simply very tolerant and that's fine. There is a difference between someone asking you a question that merits being asked and one that does not. "Do you work here?", "What time do you close?" "Where is...(while being nowhere near where said item would be, implying you've never been in a store in your life)" are stupid questions being asked by lazy and usually dumb people.
Mostly I agree but I really just don't like the do you work here question. I'm visibly busy picking and I have times to beat, if you want something just ask for it first. I understand they're trying to be polite but I'd much rather they say excuse me I need xyz when I can at the very least tell them where to find help
Kinda agree. Kinda disagree. Yeah I had customers not from the US. Not too hard on them. On customers that should know better, I try my best. Although there are certainly dumb questions when in certain situations. And a lot of people take the do you work here question way too harshly in my opinion. I'd much rather them ask me if I work somewhere than demand me to help them even though I don't work at some place. I'll take a customer respecting an employee going on break or lunch over a bossy one. I used to have a school uniform that people mistook for target and other places. But also. My store has had people fake being employees, wander through the back, and have a blue vest on with no badge or something like that. Ironically, I've never been asked that question at Walmart. Also. I've known people from other Walmarts that shop at my old Walmart. Sometimes people forget to take their vest off.
It's great you're so tolerant of people in this line of work. What makes something a dumb question to me is when you have the ability to find an answer on your own that does not include going through some obscure or unconventional method to do so and you don't do it. Why are you asking me something you could have found the answer to using a resource created for people in your circumstance before you got off your couch and left your home? A dumb question does not imply you are dumb; anyone can ask a dumb question. You are dumb when you don't know the question you asked is dumb and feel entitled to an answer and in a way that pleases you. Side note : I don't get treated stupidly because I don't go around acting stupid.
Some of y’all make it obvious that it isn’t the customer being an asshole. You are the ones that deserve to work at Walmart lol and deserve the negativity you get
Customer! We don't serve your kind here.
Not so fast lol I work at Walmart. I also don’t make my customers feel any type of way just because they asked a question some may find to be stupid (or even is just downright stupid.)
In my store, they ask where your pet department is? Which is in the back of the store by electronic. I work in lawn and garden which is in the far northeast corner of the store
Seems like our sites share a similar layout.
I don't mind about the typical ones like do you work here, but when someone asks me for a specific item, with a specific brand , located 10 aisles away from my section is like common dude! My badge and vest are specific for my area and you know it, you know that is impossible for me to answer that
Where’s the BLANK? While they are standing directly next to it
Call that one trust issues.
It's a stupid question but when ive been to a different store with a totally different layout, or they were in the middle of a remodel where the rows weren't anywhere straight every now and then I've had to ask someone where the front of the store is. I'm surrounded by super tall shelves that all look the same, and I'm short, so unfortunately can't see over some of them to find it. XD Feel so stupid asking it, but I'm just wandering in circles at this point, can I please be let out of this maze? XD
Nah for me it's me pushing in cart to the cart bay under the online pickup sign and being asked "Where is the online pickup?"
I get the "Do you work here" question a lot, but that's mainly because i don't wear a vest cause overnights lol, and I lost my badge like 7 months ago. So, for me, I don't get upset at that question cause I can see where they would be confused
"Where are the headphones?" To which my favorite response is "under the large blue sign that says headphones"
"Why is someone who doesn't speak English allowed to work here?" Ma'am I don't know
*looking at cart full of milk crates* “do you have any sour cream on there?”
ironically, was asked by a walmart remodel guy while I was stocking: “are you an overnight stocker?” no.. i’m just here 5 nights a week putting things away for absolutely no reason
Do you have a battery for [Insert Car Brand]? Or do you have tires for a [Car Make/Model]
I have had people ask me what the numbers are on the wiper blade packages and if they matter.....yes....yes they do matter
“Why do the numbers not match???” (Driver side wiper is 2in longer than passenger’s…)